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Ibility

OCM Stakeholder Management Analyst

Washington, District of Columbia, United States

Location
Washington, District of Columbia, United States
Work
Remote
Employment
Full-time
Level
Not stated
Function
Customer success & support
Pay
$100K – $130K a year
Posted
5 months ago

Pay and the market here

The top of this role’s range, $130K a year, is 8% above the median of $120K for customer success jobs in Washington (middle half $70K – $170K, 122 jobs that state pay).

146 customer success jobs open in Washington: 20% remote, 42 posted in the last 30 days.

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About the role

Founded in early 2021, Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. Ibility is a small but mighty company that is positioned for rapid growth. Simply put, we help government leaders to achieve their mission by designing creative products and programs that delight their customers and make their employees more efficient - building trust and improving overall satisfaction. We use human-centered design principles in every engagement because we believe the end-user is critical to the long-term success of any solution. Our team is fun, passionate, bold, and creative. We live our mission every day – to inspire people, create cool stuff, and make a lasting impact on the world!

Position Summary

We are seeking a Stakeholder Integration Analyst to support a large-scale enterprise transformation initiative. This role serves as a key connector between program leadership, business stakeholders, technical teams, and implementation partners to ensure personnel, access, and organizational data are prepared for successful system deployment.

The ideal candidate will be responsible for coordinating stakeholder engagement activities, stakeholder data analysis and access-related data, and helping ensure that organizational readiness activities are aligned with implementation milestones. This position requires strong analytical skills, attention to detail, and the ability to build relationships across diverse stakeholder groups.

Key Responsibilities

  • Partner with program leadership, business units, and implementation teams to identify, track, and maintain stakeholder and workforce information supporting deployment activities.
  • Coordinate with organizational representatives to collect, review, and validate personnel, operational, and role-based information.
  • Analyze workforce data and identify gaps, inconsistencies, and risks that could impact deployment readiness.
  • Support user go-live and access preparation activities by ensuring personnel and functional role information is accurate and complete.
  • Facilitate stakeholder working sessions, virtual meetings, workshops, and outreach events to gather information and communicate program requirements.
  • Serve as a primary point of contact for business stakeholders throughout readiness and deployment activities.
  • Maintain data repositories and reporting tools used to support implementation planning and decision-making.
  • Collaborate with change management, training, security, and technical teams to ensure stakeholder information supports program objectives.
  • Assist with user-role alignment and access planning across multiple enterprise platforms and business functions.
  • Monitor completion of stakeholder action items and provide progress updates to program leadership.
  • Develop and distribute status reports, dashboards, and communications related to stakeholder readiness activities.
  • Support deployment planning efforts by helping ensure personnel and organizational information is available when needed.
  • Work closely with implementation partners and cross-functional teams to resolve data issues and improve overall data quality.

Required Qualifications

  • Bachelor's degree in Business Administration, Management, Information Systems, Public Administration, Organizational Development, or a related discipline.
  • 8+ years of experience supporting business transformation, organizational readiness, system implementation, workforce planning, or stakeholder management initiatives.
  • Experience gathering, analyzing, and maintaining large volumes of business or workforce data.
  • Strong interpersonal and communication skills with the ability to engage stakeholders at multiple organizational levels.
  • Experience coordinating meetings, workshops, or stakeholder engagement activities.
  • Strong organizational skills and ability to manage multiple priorities simultaneously.
  • Proficiency with Microsoft Office applications, with advanced knowledge in Excel.

Preferred Qualifications

  • Experience supporting federal government programs or large enterprise modernization efforts.
  • Familiarity with user access management, identity management, or role-based access concepts.
  • Experience working with enterprise reporting and analytics platforms such as Power BI.
  • Knowledge of organizational change management and user readiness practices.
  • Experience supporting ERP, financial management, or enterprise business system implementations.

Key Competencies

  • Stakeholder Engagement
  • Data Analysis & Validation
  • Business Process Coordination
  • Organizational Readiness
  • User Access & Role Management
  • Cross-Functional Collaboration
  • Problem Solving
  • Risk Identification & Mitigation
  • Communication & Facilitation
  • Project Coordination

We are committed to diversity, inclusion, and accessibility. We are an Equal Opportunity Employer in all aspects of employment and do not discriminate for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Benefits Include

  • Health, Dental, and Vision Plans
  • Short Term Disability/Long Term Disability/Life Insurance/Accidental Death and Dismemberment
  • Health Savings Account
  • Unlimited Paid Time Off / 11 Federal Holidays Off
  • 401k

Compensation: The salary range provided is an estimated range and is subject to change based on the applicable LCAT, education, experience, qualifications, and contract requirements. Actual compensation may be higher or lower than the posted range and will be determined based on the candidate’s qualifications and the requirements of the position.

Source

Posted by Ibility on their own hiring page, jobs.lever.co. OptiTalent shows it as published, read 07 Nov 2026 11:39 UTC; the original is the reference.

View the original ad ↗

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