About the role
About Ubiquiti
At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity.
Responsibilities
- Lead NPI project planning and execution, managing schedules, milestones, and deliverables from concept through mass production
- Coordinate with hardware, mechanical, software, packaging, and manufacturing partners to ensure alignment with project timelines and early access / mass production plans
- Work closely with contract manufacturers (CMs) to develop build plans, shipping schedules, and track material readiness to ensure on-time delivery
- Own and maintain project schedules, clearly defining milestones, dependencies, and critical paths
- Track action items, monitor project progress, identify risks, and proactively troubleshoot and escalate issues as needed
- Lead MP (Mass Production) program management, including follow-up on production issues, cost reduction initiatives, and end-of-life (EoL) processes
- Drive engineering change orders (ECOs), manage product design cycles, and ensure changes are executed and communicated effectively
- Create and maintain standard operating procedures (SOPs) and clear process workflows for NPI-related activities
- Conduct cost reviews during NPI stages and drive cost optimization during the design phase
- Act as a bridge between R&D, regional sales, planning, and logistics teams, incorporating beta customer feedback into product planning
- Maintain and evolve product specifications and feature lists, supporting roadmap planning from concept to production
Requirements
- Bachelor’s degree or above in Engineering, Business, or a related field
- Proven experience as an NPI Project Manager / Program Manager
- Strong project management and organizational skills, with the ability to manage multiple timelines and stakeholders
- Excellent verbal and written communication skills in both English and Chinese
- Ability to work effectively with cross-functional and global teams
- Strong analytical and structured thinking skills
Preferred Qualifications
- Engineering background or hands-on experience working with engineering teams
- Experience working with contract manufacturers (CMs) and global supply chains
- Experience managing consumer electronics or hardware products
- Familiarity with cost analysis, BOM reviews, and design-for-cost considerations