About the role
Together we shape thriving communities, public spaces, places and economies
- Support and maintain critical network infrastructure that underpins services used across NSW.
- Temporary (2 years) full-time opportunity
- Office location based in Parramatta with flexible working supported
- Salary relative to experience, and ranges from $116,981 to $129,492 + super
In this role you will
As a Network Specialist, you'll help keep our network environment running smoothly, securely and reliably. From responding to incidents and troubleshooting issues to implementing infrastructure changes and supporting network projects, your work will contribute to the delivery of critical digital services across the department.
You'll work with a range of stakeholders to monitor network performance, improve service reliability and support the design, installation and maintenance of network infrastructure. Every day will bring a mix of operational support, problem solving and opportunities to improve how we work.
Read the role description for more detail: Network Specialist
About you
You're someone who enjoys solving problems, working with technology and helping others stay connected. You bring a practical mindset, a customer focus and a genuine willingness to learn and share knowledge. Whether you're responding to an incident, improving network performance or supporting infrastructure projects, you enjoy finding solutions and making a positive impact.
You’ll bring
- Experience supporting and maintaining network infrastructure in a complex ICT environment, with the ability to identify issues, analyse information and deliver practical solutions.
- A strong customer focus and commitment to delivering reliable, high-quality services that meet user needs.
- Sound knowledge of network technologies, operations and cyber security practices, with a willingness to keep your skills current as technology evolves.
- The ability to manage competing priorities, respond to incidents and deliver outcomes in a fast-paced environment.
- Strong communication and collaboration skills, with the confidence to work effectively with colleagues, customers and technical stakeholders.
- A proactive approach to continuous improvement, with an eye for detail and a focus on enhancing service reliability and performance.
- A team-first mindset, with a willingness to share knowledge, support others and contribute to a positive and inclusive workplace culture
Essential
- This role may include on-call, weekend and after-hours work.
About us
At the Department of Planning, Housing and Infrastructure (DPHI), you could shape your world while helping us shape the future of NSW. Together, we create vibrant communities, places and precincts, and manage land, assets and property.
Join our team and shape your world in a workplace that empowers you to do your best work and build a meaningful career. In this role, you’ll help shape lives and communities across NSW while growing your own career, supported by flexible work options, impactful projects and a collaborative, diverse team. As a high-performing and inclusive organisation that reflects the communities we serve, we value your lived experience and cultural knowledge, and we are committed to helping you thrive through flexible arrangements, workplace adjustments and a culture where everyone feels supported, connected and belongs.
Apply now
Apply today with your resume and cover letter.
Applications close: 11:55 PM, Thursday, 19 November 2026.
For more information about the role, please contact Bryan Yu (Engineering Team Lead) at bryan.yu@dphi.nsw.gov.au.
A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career Pathways team for a yarn.
We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.
Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. This role is subject to standard pre-employment checks, including a criminal record check.