About the role
This role owns the implementation, operation, and continuous improvement of enterprise network services for a global organization, spanning LAN, WAN, Wi-Fi, SD-WAN, cloud networking, and network security. Working within a regional network team, you will combine solution delivery with operational ownership, handling network deployments, performance optimization, incident support, and infrastructure modernization across on-premises, cloud, and hybrid environments. You will partner with global IT teams and service providers to ensure service availability and drive the ongoing evolution of the organization's network architecture, with regular collaboration and support requirements aligned to US business hours and broader global operations.
What You'll Do
- Design, implement, and continuously improve enterprise network services across on-premises, cloud, and hybrid environments
- Deploy and configure network infrastructure including LAN, WAN, SD-WAN, Wi-Fi, and remote access and branch connectivity solutions
- Implement and maintain network security controls such as firewalls, VPN, segmentation, and cloud-based security services
- Monitor network performance and availability, performing root-cause analysis to resolve complex issues and maintain reliability
- Support incident, problem, and change management activities in accordance with ITSM practices, collaborating with carriers, cloud providers, and vendors
- Maintain network diagrams, configuration standards, and technical documentation to support operational continuity and change management
- Support office build-outs, relocations, and infrastructure refresh and modernization initiatives
- Provide technical guidance and escalation support for service desk, infrastructure, and regional IT teams
Core Essentials
- 5+ years of experience in enterprise network engineering, operations, or infrastructure services
- Hands-on experience with WAN routing and connectivity, SD-WAN, LAN/campus networking, and Wi-Fi
- Strong understanding of routing, switching, and protocols including BGP, OSPF, VLAN, and QoS
- Experience supporting cloud and hybrid network environments on Microsoft Azure, AWS, or equivalent platforms
- Experience implementing modern network security solutions such as next-generation firewalls (Palo Alto, Fortinet), VPN, and ZTNA/SASE architectures
- Hands-on experience with ITSM platforms such as ServiceNow, BMC, or Xurrent for incident, change, and problem management
- Business-fluent English (read, write, verbal)
Bonus Skills
- CCNP or equivalent certification
- Cloud networking certifications such as AWS Advanced Networking – Specialty or Azure Network Engineer Associate
- Scripting experience in Python or PowerShell, and familiarity with Infrastructure as Code