About the role
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 3,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company. With GDPR, SOC 2 Type II, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube.
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
- Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
- Define the next-gen paradigm for human-AI interaction.
- Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
- Work with passionate teammates who value innovation, collaboration, and customer success.
- Grow your career in a culture that champions continuous learning and fast career development.
- Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
1.Lead the end-to-end implementation of NetSuite for Plaud’s multi-entity, multi-currency business across multiple revenue streams. Design the chart of accounts (COA) and subsidiary/entity structure, and configure approval workflows, roles and permissions, and custom fields, records, and forms;
2.Own data migration and system cutover, including data extraction, cleansing, field mapping, validation, migration execution, and reconciliation against legacy balances;
3.Manage the system integrator (SI) and oversee implementation quality. Establish the requirements baseline, critically review configuration proposals, lead user acceptance testing (UAT) with business users and real data, track and prioritize defects, and drive resolution. Ensure configuration decisions are fully understood and documented internally before go-live;
4.Administer and continuously optimize NetSuite after go-live. Maintain SuiteFlow automations, SuiteAnalytics dashboards and saved searches, CSV import templates, and user roles. Independently read, debug, and modify SuiteScript 1.0/2.x to resolve issues and extend functionality;
5.Build and manage integrations between NetSuite and Shopify, Amazon, WMS/3PL, payment gateways, and banking feeds using Celigo, Boomi, or SuiteTalk/REST. Continuously improve integration reliability and reconciliation accuracy, drawing on leading practices at comparable DTC hardware companies;
6.Serve as the in-house finance systems expert, partnering with Finance, Operations, and Supply Chain to translate business requirements into NetSuite configurations. Maintain process and system design documentation to reduce key-person dependency, and build the financial structures needed to support new entities and market expansion.
Skills, qualifications and experience we look for
1.Proven hands-on delivery of at least one complete NetSuite implementation, covering requirements, configuration, data migration, UAT, go-live, and post-go-live support (hypercare). Able to explain personal contributions, implementation challenges, solutions, and lessons learned in detail;
2.Experience independently administering NetSuite, including roles and permissions, approval routing, custom fields, records and forms, saved searches, SuiteAnalytics, CSV imports, and SuiteFlow;
3.Ability to read, debug, and modify SuiteScript 1.0 and 2.x;
Strong accounting knowledge across general ledger (GL), accounts receivable/payable (AR/AP), fixed assets, intercompany eliminations, multi-entity and multi-currency consolidation, and month-end close. Able to independently assess accounting requirements and design appropriate COA and entity structures without relying on the implementation partner for accounting judgment;
4.Hands-on data migration experience, including extraction, cleansing, field mapping, validation, cutover execution, and reconciliation against legacy balances with at least 99% accuracy.
Preferred Qualifications
1.NetSuite certification, such as SuiteFoundation, Administrator, or ERP Consultant;
2.Experience in consumer hardware, consumer electronics, DTC, or cross-border e-commerce. Familiarity with revenue recognition across multiple channels under ASC 606, inventory and landed cost accounting, or standard costing is a strong plus;
3.Prior experience at a NetSuite implementation partner, with practical insight into implementation partner management and configuration quality.
What we offer
- Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
- High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
- Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Gemini, Claude Code, and other frontier AI systems to maximize engineering and execution efficiency.
- Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
- Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.