About the role
About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 6 out of 7 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Mortgage Loan Processor works closely with loan originators to process mortgage loans in order to provide a best-in-class customer experience. The Processor receives the application online in and must have the ability to quickly review for accuracy and completeness, advise the LO as to viability of loan at first glance and then must acquire necessary documents to submit to underwriting for final approval.
Position Responsibilities
- Calculates principal, interest and closing cost amounts and notifies the borrower accordingly
- Prepares mortgage loan files by reviewing loan applications and clarifying and/or obtaining additional information
- Confirms mortgage loan application information by corresponding with verification sources
- Obtains mortgage loan documentation by ordering credit reports, land surveys, building appraisals, titles and related information
- Identifies mortgage loan application and documentation problems by highlighting deficiencies and notifying the mortgage loan underwriter and/or mortgage loan supervisor accordingly.
- Calculates principal, interest and closing cost amounts and notifies the borrower accordingly
- Processors should be able to disclose new loans, issue COC’s and complete the set up function of their loans
Minimum Education & Experience
- Recent experience in the mortgage industry as an assistant, loan processor or loan officer is required
- Must have knowledge of lending terminology and the ability/experience speaking with borrowers regarding lending requirements.
- Experience processing conventional, FHA and VA loans
- Proven customer service ability is required
Technical Knowledge and Skills
- Microsoft office software suite (Word, Excel, PowerPoint, etc)
- Encompass
- Excellent oral and written communication skills
Compensation
- Base Salary Range: $25.00 - $32.00 hourly. Final determination of where you are at in the salary range is based on numerous factors such as geographical location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
- Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements
- This is a 100% remote role.
- We are currently hiring only within our core locations which include Maryland (MD), District of Columbia (DC), Virginia (VA), Pennsylvania (PA), Delaware (DE), Indiana (IN), Illinois (IL), North Carolina (NC), South Carolina (SC), Florida (FL).
Why Join Us?
- Join a growing company with a culture that fosters an entrepreneurial spirit
- Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
- Company Contributions to your 401k - Regardless of your contribution
- Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
- Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an E-Verify, Affirmative Action and Equal Opportunity Employer.