About the role
Who We Are
Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top-tier venture investors, including Ribbit, Citi Ventures, NFX and Progressive Insurance, Tomo is poised to become one of the most valuable fintech startups of our generation.
Tomo raised a record-setting initial seed round of $70 million to fuel our mission. In March 2025, we successfully closed another 20 million for our Series B round (Powered by Progressive Insurance)! Check out our feature in Crain's Detroit Business and Detroit Free Press to see how we are fueling growth in the Detroit area!
Mortgage Loan Officer
Location: Detroit, MI
Reports To: Sales Manager
Type: Full-Time; Hybrid (in office Mon-Wed, remote Thurs-Friday)
The Role
We’ve found that elite performers have a strong desire to associate with other elite performers and we aim to build around that. Day by day we’re cultivating the most effective sales organization in America. Tomo is seeking mortgage loan officers (Loan Advisors) that meet the above criteria to help evolve the home buying experience into a customer-centric, streamlined, tech driven process and re-write the playbook for others to follow.
** You must have an NMLS MLO License.
What You'll Do
- Advise Tomo’s prospective homebuyers and guide them through the home financing process.
- Work hand in hand with other internal sales/operations teams to ensure smooth and frictionless manufacturing of loans.
- Manage a pipeline of warm leads - helping them convert into closed business better than anyone in the industry.
- Be creative and solution oriented - identify solutions to meet customer unique needs and take a consultative approach.
- Be compliant - adhere to investor guidelines for all documents required for a complete submission to Underwriting.
- Quote rates and guidelines with accuracy and fairness.
- Become an expert in our POS, CRM and LOS systems to facilitate a more efficient and accurate process.
What Makes You a Great Fit
- Residential mortgage lending (2+ years and active licenses).
- World class at taking buyers from “hello” to “keys in hand.” Fearless in the pursuit of excellence and perfecting your craft.
- Communication expert - both externally with clients/agents as well as internally with Tomo team members.
- Building relationships quickly with all parties.
- Balancing a “hunter” and “gatherer” mindset.
- Industry knowledge of loan products and pricing strategies.
- Knowledge of Desktop Underwriter (DU) & Loan Prospector/Loan Product Advisor (LP/LPA).
- Multitasking and staying organized while balancing high quantities of transactions.
- Perceiving problems and anticipating needs of customers, real estate agents or partners.
- The drive to build something new. Detail-oriented with a strong focus on quality.
Preferred Qualifications
- Experience in a tech startup environment.
What’s in it for you?
- Career growth: Multiple paths within Tomo, including elite sales and leadership opportunities.
- Skill development: Proven industry leading training and development program designed to upskill our sales talent.
- Competitive compensation: On-target earnings of ~$100,000. There is uncapped commission potential where many fall between $150,000-$250,000 annually present day.
- Equity ownership: All teammates receive stock options.
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Employee Benefits
We strive to anticipate your needs in order for you to be a healthy, motivated, and happy team member. We provide a variety of competitive benefits including (but not limited to):
- Equity Ownership: All teammates receive stock options—we win together
- Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered
- Work-life balance and a generous paid time off policy
- In order to support teammates who become parents, Tomo Mortgage provides paid parental leave
- 401(k) retirement plan