MLRO Thailand

Xendit is an enterprise payments platform powering complex financial operations across Southeast Asia and global markets. We provide a unified API layer combining payment processing, global payouts, localized FX, identity compliance, and fraud protection. As a trusted financial partner backed by top-tier global investors, Xendit processes high-throughput transaction flows for leading global platforms including Meta, Traveloka, ByteDance, Wise, and Grab, building resilient payment infrastructure to drive regional commerce forward.

Role Purpose

The MLRO is the appointed Anti-Money Laundering and Counter-Terrorism Financing (AML/CFT) officer responsible for the design, implementation and ongoing effectiveness of Xendit Thailand's AML/CFT, sanctions and financial crime compliance framework. The role acts as the primary liaison with the Anti-Money Laundering Office (AMLO), law enforcement agencies and other regulators e.g. Bank of Thailand (BOT).

Key Responsibilities

Country Office Responsibilities

TH operations Responsibilities

• Act as the appointed MLRO and maintain overall accountability for the AML/CFT framework and a point of contact to AMLO.
• Develop, implement and continuously enhance AML/CFT, sanctions, fraud and financial crime policies.
• Perform enterprise-wide AML/CFT risk assessments and ensure mitigating controls remain effective.
• Lead regulatory inspections, audits and information requests from AMLO and other authorities.
• Provide AML/CFT advisory support for new products including payment gateway, direct acquiring, payment orchestration, payouts, remittance (where applicable), QR payments and cross-border services.
• Prepare AML/CFT MI reports, KRIs and Board/Management Committee reporting.
• Lead remediation actions arising from audits, regulatory reviews and internal assessments.
• Develop & Oversight AML/CFT training programmes and foster a strong compliance culture.
• Responsible for AML reporting & support BOT regulatory reporting.
• Oversee Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), ongoing monitoring and customer risk rating.
• Handle escalations from the Merchant Operations (MO) team regarding onboarding of merchants.
• Handle name-screening escalations from L1 analysts during real-time monitoring.
• Handle escalations from L1 analysts during post-transaction monitoring.
• Review STR investigations escalated from L1 analysts and prepare Suspicious Transaction Reports (STRs) and regulatory filings to AMLO.
• Govern sanctions screening (customer and transaction), adverse media screening, and PEP reviews.

Key Qualifications

• Bachelor's degree in Law, Finance, Business, Risk Management, Compliance or related discipline.
• At least 8 years' experience in AML/CFT, financial crime compliance or regulatory compliance within banks, payment service providers, fintech or financial institutions.
• Experience engaging directly with AMLO or other financial regulators.
• Strong knowledge of the Payment Systems Act, AMLO AML/CFT requirements, sanctions obligations and relevant international standards (FATF).
• Professional certification such as ACAMS, ICA or equivalent is preferred.

Core Competencies

• Strong regulatory judgement and risk management mindset.
• Excellent stakeholder management and communication skills.
• Commercially minded while maintaining regulatory independence.
• Ability to work effectively in a fast-paced fintech environment.
• High integrity and sound ethical standards.

Authority

The MLRO has authority to escalate material AML/CFT issues directly, Head of Compliance, senior management and the Board, request information from all business units, require remediation of AML/CFT control weaknesses, and independently determine STR filing decisions in accordance with applicable laws and regulations.

Key Regulatory References

• Anti-Money Laundering Act B.E. 2542 (as amended)
• Relevant AMLO Notifications
• Bank of Thailand regulations applicable to Payment Service Providers
• FATF Recommendations