About the role
📌 About Alpaca Health
Alpaca Health enables clinicians to become entrepreneurs, starting in autism care.
We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians.
This role is remote. We’re looking for candidates based outside of the United States, but able to work United States East Coast time zones.
🚧 What You’ll Do
We are looking for a detail-oriented Billing Specialist to own pre-submission billing accuracy and ensure clean claims are submitted correctly the first time. This role focuses on resolving coding issues, identifying EHR and demographic inaccuracies, and preventing downstream denials and rework. Specifically, this role will:
- Review claims prior to submission to identify coding, demographic, and documentation issues
- Own pre-submission billing edits and claim scrubbing workflows
- Resolve coding-related issues including CPT modifiers, diagnosis mismatches, and authorization discrepancies
- Review EHR data for demographic accuracy, insurance information, rendering provider setup, and payer requirements
- Identify and correct missing or inaccurate patient, provider, or authorization data before claims submission
- Coordinate with clinical, intake, credentialing, and operations teams to resolve billing blockers
- Monitor clearinghouse rejections and ensure timely corrections and resubmissions
- Maintain accurate billing records and claim documentation
- Support process improvement initiatives to reduce preventable denials and increase clean claim rates
- Assist with payer and clearinghouse communication via portal, fax, phone, and email
- Track recurring claim issues and escalate systemic problems proactively
🧠Who You Are
- Bachelor’s degree or equivalent experience
- Excellent attention to detail and organizational skills
- At least 2–3 years of experience in healthcare billing or revenue cycle operations
- Strong understanding of medical billing workflows, claim submission, and coding fundamentals
- Experience working with EHR systems, clearinghouses, and billing platforms
- Familiarity with commercial and government insurance requirements
- Strong communication and problem-solving abilities
- Comfortable working cross-functionally with clinical and operational teams
- Proficient in MS Office and business systems
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment