About the role
Overview
Springboard recently launched a 16-week online course for aspiring clinical medical assistants to learn the didactic and task knowledge needed to pass NHA’s CCMA exam, and matriculate into an Externship and full-time Medical Assistant roles. Springboard is looking to hire a Live Course Instructor to supplement the self-directed components of the program.
Responsibilities
- Facilitate two live sessions weekly every week for 15 weeks (13 weeks of didactic content, plus 2 weeks of exam review). Sessions will be 1 hour each.
- Prepare independently for live sessions (up to 4 additional hours per week).
- Develop and modify lecture decks as needed.
- On Weeks 1-13, your live sessions will review key concepts covered in the curriculum, and create space for student Q & A. You may also be asked to support with course announcements and other course housekeeping at the beginning/end of sessions.
- Gamify learning by introducing tools like Kahoot into live sessions.
- On the 2 exam study weeks, additional office hours may be requested.
- Respond to student messages through our Course Advisors (by email) that require medical assisting expertise, within a given SLA.
- Monitor Canvas discussion boards for weekly student responses and questions.
- Assignment grading per week may also be required.
- Armed with an understanding of best practices and various approaches to delivering CCMA-aligned education online, apply your subject matter expertise in:
- Critical clinical skill development, to train certified clinical MAs
- Medical Terminology and Anatomy & Physiology
- Healthcare Administration
- Clinical Communication best practices
- Appropriate depth of content for entry-level MA training
- MA scope of practice
- How to recreate skill-based training outside of a lab or clinical environment, while students learn at home.
- An understanding of need-to-know versus nice-to-know didactic knowledge and task knowledge for CCMAs in training.
- You may be called upon to:
- Work with Springboard's Learning Experience team and Instructional Designers to adjust session content as needed.
- Other needs as they arise
Qualifications
- Experience working as a CCMA or CMA in a clinical setting.
- Experience training Clinical Medical Assisting online.
- Experience teaching and providing exam prep targeted specifically towards the NHA exam (CCMA credential)
- 5-10 years of total professional experience, at minimum.
- Experience using online teaching tools (eg: Canvas, Zoom).
- Strong presentation and facilitation skills among large audiences.
- Strong student empathy and excellent communication skills.
- You live and work in the US.