About the role
About Clarity Pediatrics
Clarity Pediatrics is reimagining pediatric chronic care, starting with ADHD. After successfully launching our virtual clinic for ADHD and anxiety, we are expanding our pediatric care platform to address other common chronic conditions and are focused right now on Obesity and Overweight management. Our clinical model is tech-enabled, backed by the best science, and designed to deliver exceptional health outcomes that transform a child's trajectory.
Our co-founders and leadership team have deep commitment to clinical excellence and domain expertise in healthcare. Our CEO, Christina LaMontagne, has led two startups and earned her MBA at Harvard Business School. Our Chief Medical Officer, Alesandro Larrazabal, MD, trained at UCSF and Stanford. Until recently, he was a Medical Director building specialty care services at Kaiser Permanente. Earlier, he worked at IDEO.
Position Summary
The Medical Assistant (MA) is an integral member of Clarity Pediatrics' interdisciplinary care team, collaborating with physicians, advanced practice providers, nurse care coordinators, community health workers, psychologists, and therapists. Under the direction of clinical leadership, the Medical Assistant ensures efficient clinical operations by scheduling patient appointments, gathering and organizing patient data and forms, communicating with referring providers and patients, and supporting seamless care delivery for children with chronic conditions. Note this is a fully remote position.
Key Responsibilities
Patient Scheduling & Coordination
- Schedule and coordinate patient appointments across the care team using EHR and scheduling systems
- Respond to patient inquiries regarding appointment availability and reschedule as needed
- Track and reduce no-show rates by sending reminders and proactive outreach to families
- Manage scheduling logistics including confirmation calls/messages and appointment preparation
Data Collection & Forms Management
- Gather, organize, and maintain patient intake forms, medical histories, and relevant documentation
- Verify patient information is complete and accurate in the EHR system before clinical visits
Provider & Referring Physician Communication
- Reach out to referring providers to establish care, obtain medical records, and clarify patient history
- Support care coordination by communicating appointment outcomes and updates to referring providers
- Track referral status and follow up on outstanding items with external providers
Qualifications
Required:
- High school diploma or GED; Medical Assistant certification (CCMA, AAMA, or equivalent) preferred but not required
- Proficiency with electronic health record (EHR) systems and multiple technology platforms
- Strong attention to detail and accuracy in data entry and documentation
- Ability to manage multiple priorities and deadlines in a fast-paced, remote environment
- Enthusiasm for joining a growing startup and contributing to innovative care models
- Reliable internet connection and a dedicated workspace suitable for remote work
- Bilingual: English/Spanish
Role Logistics
- Position Full-time, hourly (40 hours per week to start), remote work from home.
- Hours/Schedule M - F from 9 AM - 6 PM PST with a 1 hour meal and regular rest breaks daily
- Additional Hours, occasional Saturday coverage (to be decided in advance)
- Compensation: $20-27/hr (depending on experience and Geographic Location)
- Benefits: Medical, Dental, Vision and ancillary benefits