About the role
Manager, Sales Training
Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started.
Position Summary
The Manager, Sales Training is responsible for designing, implementing, and continuously improving the training and development strategy for Statewide Remodeling's In-Home Sales organization. This role ensures that new and existing Sales Consultants, Sales Managers, and Sales Leaders receive the knowledge, coaching, and resources necessary to consistently deliver exceptional customer experiences while achieving sales performance goals.
The Manager, Sales Training partners closely with Sales Leadership to identify performance gaps, reinforce best practices, improve closing effectiveness, increase average ticket size, shorten ramp-up time for new hires, and support organizational growth through world-class training programs.
This position requires extensive travel to local markets throughout the Statewide Remodeling footprint.
Key Responsibilities
Training Strategy & Content
- Enhance and execute a sales training strategy aligned with company objectives, in partnership and alignment with the VP of Sales.
- Design and maintain onboarding, advanced skill-building, and certification programs for Sales Consultants.
- Create and update training materials, including playbooks, product guides, role-plays, videos, assessments, and manager coaching guides, for in-person, virtual, and self-paced learning.
New Hire Onboarding
- Facilitate new hire sales training covering products, sales process, financing, CRM, compliance, and customer experience.
- Assess readiness before independent selling and support new hires with coaching through their first 90 days.
Field Coaching
- Travel to local markets for ride-alongs and in-home appointment observations.
- Coach Sales Consultants on needs assessment, product presentation, objection handling, closing, financing conversations, and customer communication.
- Share coaching observations and skill-building recommendations with Sales Managers
Sales Performance & Partnership
- Partner with Sales Leadership, Sales Managers, Recruiting, Marketing, and Operations to improve close rates, revenue per lead, average contract value, financing penetration, and customer satisfaction.
- Analyze sales metrics to identify skill gaps and build targeted training.
- Recommend training priorities, new product launch training, and process improvements.
Continuous Improvement
- Measure training effectiveness using sales data and participant feedback.
- Stay current on adult learning methods, home improvement sales best practices, and training technology.
Qualifications
- Bachelor's degree or equivalent experience
- 5+ years of residential in-home sales experience with 2+ years of sales training experience
- Experience designing and facilitating sales training programs and other adult learning
- Strong presentation and facilitation skills
- Experience analyzing sales metrics and performance data
- Ability to travel up to 60% to local markets throughout the Statewide Remodeling footprint
- Experience with CRM systems preferred
- Instructional design experience preferred
- Professional training certification (ATD, CPTD, etc.) strongly preferred
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
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