About the role
Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our dynamic teams work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world’s most premium platforms. Taking a Creative Science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Kargo is growing rapidly and currently has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland.
Who We Hire
Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn’t stop to ask what’s next, because they’re already building it.
The Opportunity
Kargo is hiring a Publisher Partnerships Manager to protect and grow revenue for our most valuable publisher relationships. This role owns the day-to-day health of a portfolio of premium digital media partners—monitoring performance, solving technical issues, and delivering the kind of consultative service that makes Kargo indispensable. When this role is firing, publishers are hitting their revenue goals, churn risk is low, and Kargo is the partner they call first. This is a hybrid role requiring onsite presence 4 days per week.
The Daily To-Do
- Monitor performance data consistently across all accounts, flagging and addressing revenue trends before partners raise them—bringing recommendations, not just reports
- Drive publisher retention and growth across your book, treating each partner's revenue goals as your own
- Prepare and deliver quarterly business reviews with competitive insights, performance analysis, and forward-looking recommendations that partners cite as genuinely useful
- Triage supply-side technical issues—header bidding, integration bugs, reporting discrepancies—independently, closing them out in partnership with product and ops
- Execute new publisher onboarding smoothly from introduction to first monetization milestone, with minimal friction and clear communication throughout
- Generate, interpret, and present reporting that surfaces actionable insights for publisher partners
- Work fluidly across internal teams—ops, product, sales—to get things resolved quickly, staying solutions-oriented when multiple accounts have competing urgent needs
Qualifications
- 3–4 years in a publisher-facing role at an SSP, DSP, or ad tech platform, with an insider's understanding of the supply side of the ecosystem
- Fluency in programmatic fundamentals—supply/demand dynamics across mobile, video, and CTV, including how inventory quality and fill rates are driven
- Hands-on experience with header bidding, VAST, OpenRTB integrations, and/or Amazon TAM
- Proficiency in Excel for performance analysis—pivot tables, lookups, and functions used regularly, not occasionally
- Strong written and verbal communication skills; comfortable leading calls, QBRs, and partner-facing presentations independently
- Technical credibility and composure under pressure—troubleshooting independently before escalating, and handling difficult partner conversations with professionalism and calm
- Preferred: an existing book of publisher relationships and experience onboarding new supply partners from contract through technical integration
In accordance with applicable federal, state, and local pay transparency laws, the anticipated base salary range for this position is listed below. In addition to base salary, this role is eligible for variable compensation — either the Kargo Sales Incentive Plan (sales roles) or an annual discretionary bonus (all other roles). Actual compensation may vary based on factors such as geographic location, work experience, education, and skills.
U.S Salary Range
$70,000—$80,000 USD
What We're Proud Of
- AdAge Best Places to Work
- ThinkLA Partner of the Year
- Built In Best Places to Work
- Cynopsis 2025 Top Women in Media - Jeannine Shao Collins
- Martech Breakthrough Awards - Best Overall Adtech Company
- Digiday Media Awards Best Event
- Cynopsis Media Impact Awards-Best CTV Platform
- Martech Breakthrough Awards-CTV Innovation
- Adweek Media Plan of the Year Awards - Best Use of Insights
Following Our Lead
- Big Picture: kargo.com
- The Latest: Instagram (@kargo.hq) and LinkedIn (Kargo)