About the role
About Flexport
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity
As Flexport scales its Accounts Payable operations, we are looking for a Manager, Accounts Payable based in Vietnam to lead a team of AP Associates supporting invoice processing, freight auditing, and account reconciliation. Reporting to the Senior Manager, Accounts Payable & Freight Audit, this is a hands-on leadership role that blends people management, process ownership, and technical fluency in automation and AI-driven process design. The ideal candidate combines strong AP and freight audit expertise with the ability to build practical automation solutions directly, while identifying and escalating opportunities for broader AI-enabled improvements across the function.
What You’ll Do
Team Leadership
- Lead and develop a team of 10–12 AP Associates across invoice processing, freight audit, and account reconciliation functions, ensuring consistent performance management, coaching, and a collaborative team culture
- Partner with the Senior Manager, Accounts Payable & Freight Audit, and cross-functional stakeholders to align on priorities, process improvements, and resourcing needs
Operational Excellence
- Oversee the accuracy and timeliness of high-volume invoice processing, freight invoice auditing, and account reconciliation across the team
- Review and resolve complex or escalated billing disputes, discrepancies, and reconciliation variances, partnering with carriers, vendors, and internal stakeholders as needed
- Ensure adherence to company policies, contractual terms, and regulatory requirements across all processing, freight audit, and reconciliation activities
- Maintain working knowledge of multi-country tax, invoicing, and regulatory requirements relevant to the team’s expanding scope, ensuring operations remain compliant as responsibilities grow
Automation & Continuous Improvement
Build and deploy practical automation tools and AI-enabled workflows directly, while identifying and escalating additional opportunities that improve AP automation, operating efficiency, and scalabilityAnalyse and report on team performance and the impact of process or automation changes, recommending continuous improvements with a focus on accuracy, efficiency, and execution speed
What You’ll Bring
- Bachelor’s degree in Finance, Accounting, or a related field
- 5+ years of experience in Accounts Payable, freight auditing, or related finance operations, including experience managing or developing a team
- Hands-on experience with AP systems, ERP platforms (e.g. NetSuite), and freight audit tools
- Experience building or implementing automation tools or AI-enabled workflows, with the ability to identify further opportunities for improvement
- Strong understanding of invoice matching, freight rate structures, account reconciliation processes, and accessorial charges
- Working knowledge of multi-country tax, invoicing, and regulatory requirements, with the ability to apply this knowledge as the team’s scope expands beyond Vietnam
- Strong knowledge of financial controls, compliance frameworks, and audit metrics
- Excellent communication and stakeholder management skills, with the ability to work effectively in a matrixed, multi-country environment
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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