About the role
Management Consultant – Commercial & Specialty Insurance
Location: London (Hybrid) | Practice Area: Insurance | Type: Permanent
Deliver strategic and technology-enabled transformation across Commercial & Specialty Insurance.
The Role
Capco is seeking a Management Consultant with strong Commercial and Specialty Insurance expertise to join our growing Insurance practice. This role combines business analysis, operating model design, and delivery leadership across complex transformation programmes.
You will partner with leading insurers across Property, Liability, Marine, Energy, and other Specialty lines to modernise underwriting and claims processes, support post-M&A integration, and drive digital platform transformation. From shaping client strategy through to implementation and benefits realisation, you will play a central role in delivering meaningful change across the commercial insurance value chain.
What You’ll Do
- Lead and support transformation initiatives across Commercial & Specialty Insurance, from discovery through to implementation
- Conduct current state assessments and design target operating models across underwriting, claims, and policy administration
- Define and document business and functional requirements, translating strategy into structured delivery artefacts
- Manage workstreams, stakeholder engagement, governance, and implementation support including testing and UAT
- Identify opportunities for digital enablement, platform optimisation, and operational efficiency improvements
What We’re Looking For
- Strong experience within Commercial or Specialty Insurance, including London Market or broader corporate insurance environments
- Knowledge of Specialty lines such as Property, Liability, Marine, or Energy
- Demonstrable experience delivering business-led or technology-enabled transformation programmes
- Ability to bridge business and technology stakeholders within complex regulatory environments
- Strong communication, facilitation, and structured problem-solving capability
Bonus Points For
- Experience with insurance platforms such as Guidewire, Sequel, or legacy policy/claims systems
- Exposure to Agile delivery frameworks such as Scrum, SAFe, or hybrid models
- Experience supporting post-merger integration or ESG/sustainability initiatives
- Professional certifications such as PRINCE2, PMP, BCS Business Analysis, or Scrum Master
- Prior consulting or client-facing delivery experience
Why Join Capco
- Deliver high-impact business and technology solutions for leading insurers
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of Commercial & Specialty Insurance
- Help drive digital transformation across Insurance and wider financial services markets
We offer a competitive, people-first benefits package designed to support every aspect of your life:
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
- Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
- Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
- Continuous Learning: Minimum 40 Hours of Training Annually – workshops, certifications, e-learning – your growth, your way. Business Coach assigned from Day One for one-to-one guidance
- Healthcare Access: Convenient online GP services
- Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance
Inclusion at Capco
We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.