About the role
Scope of the Job
At Soho House, the Maintenance Technician IV is an entry-level maintenance role responsible for responding to House Calls, completing routine preventative maintenance, and supporting the day-to-day operation of the property. Working under the guidance of senior Maintenance Technicians and the Engineering Manager, you will develop your knowledge of building systems while performing basic repairs and ensuring members, guests, and team members experience a safe and well-maintained environment.
A successful Maintenance Technician IV is dependable, service-oriented, eager to learn, and takes pride in delivering quality work while maintaining Soho House standards.
- Respond to House Calls and routine maintenance requests in a timely manner.
- Complete preventative maintenance tasks as assigned.
- Perform basic repairs including guest room maintenance, light plumbing, basic electrical, painting, drywall patching, fixture replacement, and furniture repairs.
- Assist senior technicians with equipment repairs, preventative maintenance, installations, and maintenance projects.
- Learn the operation and maintenance of HVAC, plumbing, electrical, kitchen equipment, and other building systems.
- Escalate repairs beyond your skill level to senior technicians or the Engineering Manager.
- Accurately complete work orders and document completed work in the maintenance system.
- Maintain a clean, organized, and safe work area while following company safety procedures.
- Work professionally in occupied member and guest areas while protecting finishes and minimizing disruption.
- Support emergency response activities including water leaks, power outages, refrigeration failures, fire alarms, flooding, and other property emergencies under the direction of senior technicians.
- Follow company policies and support compliance with Health Department, OSHA, Fire Life Safety, and local building standards.
Experience Required
- 0-2 years of maintenance, facilities, hospitality, or related experience preferred.
- Basic knowledge of general maintenance including painting, drywall, light plumbing, basic electrical, and minor carpentry repairs.
- Willingness to learn building systems including HVAC, plumbing, electrical, and commercial kitchen equipment.
- Strong customer service and communication skills.
- Ability to work independently on routine maintenance tasks while recognizing when to seek support.
- Reliable, organized, and able to work in a fast-paced hospitality environment.
- Flexible schedule with the ability to work mornings, evenings, weekends, holidays, and emergency call-outs as needed.
- No certifications required; OSHA 10 or other safety training is preferred but not required.
Physical Requirements
- Must be able to seize, grasp, turn, and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast-paced movement throughout the property is required.
- Must be able to move, pull, carry, or lift at least 40 pounds.
- Occasionally kneel, bend, crouch, climb ladders, and work in confined spaces as required.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
- Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
- Paid Time Off: Full- Time Employees have sick day's + vacation days
- Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
- Learning & Development: An extensive range of internally and externally run courses are available for all employees.
- Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.