About the role
ABOUT PROMETHEUS
Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term and the focus on enduring quality drives every element of what we do - from our selection of locations to design decisions, reinvestments into our Neighborhoods and our operating strategy.
We are proud to be a Certified B Corporation, part of a group of companies that meets the highest standards for using business as a force for good. We have more than 500 Prometheans, and have a home office in San Mateo, with satellite offices in Portland, Oregon, and in the Bay Area. We are a vertically integrated company with four main core competencies in-house: acquisitions/investments, development, value-add renovations, and operations/property management. Prometheus has a long history of award-winning approaches to what we do, receiving over 100 awards for design and excellence including Fortune Magazine’s list of 100 Best Small & Medium Companies, the 100 Best Workplaces for Women and Best Places to Work in the Bay Area.
OUR PURPOSE
We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.
YOUR ROLE AND IMPACT
The Neighbor Service Technician II is responsible to efficiently perform all general maintenance tasks including service requests and turnover functions in order to maintain and preserve the Neighborhood and to provide a quality living environment for the Neighbors.
- Customer Service – First and foremost, it's your job to make sure our Neighbors feel at HOME, well-cared for and genuinely proud to live in our Neighborhoods. Show them tomorrow matters.
- Daily Operations – Every detail counts. Neighborhood Service Techs are responsible for timely completion of all phases of apartment turnovers and troubleshooting and repair of most major and all minor mechanical systems. Our Techs help our Neighbors with basic: appliance repairs and installation, plumbing, carpentry, electrical, and painting.
HERE'S MORE OF THE NITTY-GRITTY
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
- Education - High School Diploma or General Education Degree (GED).
- Availability - Must be available for on-call services.
- Industry Experience - Minimum of two years' experience and/or training in apartment maintenance.
- Communication Skills - Ability to speak, communicate, read, write and understand the primary languages used in the workplace including, but not limited to, English in order to maintain safety in the workplace and serve internal and external customers.
- Technical Skills - Must possess basic computer proficiency and understanding of building materials and tools.
- Physical Demands - Requires standing, climbing, balancing, sitting, walking, repetitive motions, hearing, and visual acuity. Most work tasks are performed outdoors. Temperature is moderate. Must be able to lift up to 50 lbs. occasionally.
COMPENSATION AND BENEFITS
We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.
Compensation
- Pay Range: $26.00 to $27.25 per hour
- Discretionary Semi-Annual Bonus Plan
- Standby Pay & On-Call Premium Pay
Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests
Benefits & Perks
- Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
- Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
- Behavioral Health Program Accessible 24/7
- Tax-Free Flexible Spending Accounts
- 401(K) Retirement Plan with Employer Matching
- Recognition & Rewards Program (Torch)
- Vacation: 10 days per year with accrual increasing over time
- Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
- Sick Leave: 9 days per year
- 12 paid holidays, including your birthday!
- Paid Volunteer Time
- Tenure-based Housing Discounts
- Educational Assistance, Tuition Reimbursement
Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide.
Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA, EEO, and EPPA pages.