About the role
ABOUT NUMA
Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.
We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.
At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.
ABOUT THE ROLE
- Keep our Hamburg properties running smoothly: you’ll work between our 3 properties and support our Hamburg and Bremen Operations team for specialised tasks, projects, or coverage.
- Carry out preventive maintenance schedules and fix painting, plumbing, carpentry, and guestroom equipment issues.
- Manage maintenance tickets digitally: receive, update, photograph, and close out work orders in real time from your smartphone or tablet.
- Respond quickly to urgent guestroom and building issues via priority alerts and notifications.
- Track equipment service histories, parts usage, and meter readings in our digital tools.
- Run regular safety and quality inspections using digital checklists.
- Coordinate external appointments and verify completed work through digital sign-offs.
- Work mainly on weekdays, with weekend involvement limited to light rotations or high-priority emergencies.
ABOUT YOU
- You have a talent for repairing things and a dedication to keeping buildings running smoothly.
- You bring a broad range of technical skills (painting, plumbing, carpentry) and a strong understanding of building systems.
- You’re comfortable working with mobile apps and digital checklists.
- You thrive in an independent work environment and prioritise tasks effectively.
- You communicate well with guests, colleagues, and contractors.
- You stay calm under pressure and approach challenges with a solution-oriented mindset.
- You have a “can-do” attitude, creativity, and a willingness to go the extra mile.
- Proficiency in basic German and/or English is required.
- Technical training and experience as a caretaker or in hotel maintenance is a plus!
ABOUT OUR OFFER
- Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path.
- Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events.
Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person’s talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations.
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