About the role
Murgado Automotive Group is a leader in the automotive industry, representing top brands and delivering exceptional service to our customers. We are committed to providing a dynamic and supportive work environment where team members can thrive and grow. We are currently seeking a motivated and experienced Automotive Service Manager to join our team and lead our service department to new heights.
As a Luxury Automotive Service Manager at Murgado Automotive Group, you will play a key role in ensuring the success and efficiency of our service department. You will be responsible for overseeing day-to-day operations, managing a team of service advisors and technicians, and ensuring that our customers receive top-notch service at every visit.
Responsibilities
Oversee all aspects of the service department, including staffing, training, and performance management
Ensure that service advisors provide exceptional customer service and maintain high levels of customer satisfaction
Monitor service department performance metrics and implement strategies to improve efficiency and profitability
Manage scheduling and workflow to optimize technician productivity and minimize customer wait times
Ensure compliance with company policies, procedures, and safety standards
Qualifications
Previous experience in automotive service management in a luxury brand (Audi, BMW, Lexus, Land Rover, Mercedes-Benz, Porsche, etc.)
Strong leadership and management skills, with the ability to motivate and inspire a team
Excellent communication and interpersonal skills
Proficiency with automotive service management software and computer systems
Knowledge of automotive repair processes and industry best practices
Benefits
Competitive salary and bonus opportunities
Comprehensive benefits package, including health insurance and retirement plans
Opportunities for career advancement within the Murgado Automotive Group
Ongoing training and professional development opportunities
Dynamic and collaborative work environment
If you are a dynamic leader with a passion for automotive service and a commitment to excellence, we invite you to join our team at Murgado Automotive Group as an Luxury Automotive Service Manager. We look forward to reviewing your application!
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.