About the role
About ITS Logistics
Are you ready to unleash your potential and be a part of one of the fastest-growing, exciting logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.
At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.
We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.
Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com
About the Position
This position reports to the Strategic Account Manager and Night Area Manager and is responsible for the team's book of business for the night shift. This entails bidding shipments, winning shipments, negotiating rates with carriers, and trace and functions for shipments on assigned teams within the brokerage division. This includes the following:
- Negotiate competitive market rates with potential carriers.
- Properly vet all tendered carriers in alignment with ITS best-in-class standards.
- Cover/Recover broken-down shipments.
- Cover spot market (Adhoc) shipments awarded during night shift.
- Cover open contracted loads as assigned by SAM/Sr NAM.
- Assist with high-level issue resolution escalated from Night Operations Representatives.
- Track and trace current shipments in the ITS network.
- Maintaining relationships with drivers and providing support as needed.
- Producing timely and accurate communication to all customers within the assigned network.
- Working efficiency and ensuring accuracy of all work.
- Utilizing technology to properly track orders for on-time delivery.
- Ensuring loads are on time and track and trace updates are sent per the required cadence.
- Updating delivery windows in Transportation Management Systems (TMS) to reflect actual changes in delivery times due to diversions or cancelations.
- Escalating concerns, delays, loss failures, loss of revenue, and other issues with shipments to the appropriate chain of command.
- Other duties as assigned.
about the requirements
- A minimum of one year experience in the transportation industry is preferred but not required.
- Proficient communication skills, including professional business writing, verbal communication, and documentation in TMS.
- Excellent interpersonal and relationship-building skills.
- High-level “grit” with the ability to persevere and manage issues successfully in high-stress situations.
- Proficient in Microsoft Office Suite (Word and Excel)
Schedule:
7:30pm-5:30am - subject to change
*Required day-shift training for 6 weeks*
Want to learn more about ITS and to see if you have what it takes? Check out the video below!
https://youtu.be/Di6DTWi3Ev0