About the role
All About ITS Logistics
Join the best management training program in the exciting Logistics and Supply Chain industry. ITS is the perfect arena to kick off your career because we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. We empower our team members to become champions by nurturing a culture of collaboration, competition, and unyielding resilience.
By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals. At ITS, we believe that together, we can conquer any challenge and achieve remarkable victories.
Want to learn more about ITS and to see if you have what it takes? Check out the video below! https://youtu.be/Di6DTWi3Ev0
About the Position
We are looking for a high energy individual to join our rapidly growing organization. The Logistics Associate (LA) has an opportunity to build a successful career in the trillion-dollar supply chain and logistics industry, with no previous experience required. Our world class, paid training program gives you a solid foundation and after that the sky is the limit for your growth.
We invest deeply in our new hires by providing up to 2 weeks of paid training to prepare them for their important role as a member of our brokerage team. The LA role will serve as a member of our logistics brokerage teams and will help support our client logistics coordination and communication. The LA will report directly to the Strategic Account Manager and will work closely with various members of the brokerage team. Key responsibilities may include:
- Tracking shipments through their lifecycle using our cutting-edge technology systems to ensure 100% visibility to our customers for all shipments.
- Responsible for ensuring excellence in our data integrity.
- Provide excellent customer service in a timely manner, including shipment status updates, communicating with customers and updating to customer portals.
- Schedule pickup and delivery appointments at pre-arranged facilities.
- Collect paperwork and ensure records are updated appropriately.
- Organization of team documents and standard operating procedures.
- Additional duties as assigned.
About The Requirements
The ideal candidate must have an above average attention to detail and be very organized. The LA must be able to thrive in a fast paced, team-oriented environment. Additional attributes we seek include:
- No logistics or supply chain experience needed. We will train you.
- Associate degree preferred.
- Minimum one year administrative or data entry experience required.
- Strong Customer Service skills required.
- Ability to multi-task and maintain deadlines.
- Strong work ethic and positive attitude
- Advanced Microsoft Office Suite (Excel and Word)