Locate Investigator

Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. From court reporting and record retrieval to jury consulting, investigations, litigation graphics, and language services, we help our clients navigate complex legal challenges with confidence. Our reputation is built on the expertise, dedication, and professionalism of our team, and we’re proud to foster a culture where talented people can do meaningful work and grow their careers.

Magna Legal Services is seeking an experienced Locate Investigator to join our Investigations team. This individual will conduct desktop-based investigations to locate individuals and verify relevant information for a variety of legal matters. The role will primarily support plaintiff and defense law firms, often in connection with service of process. This position requires availability to work a schedule aligned with Central Time business hours.

The ideal candidate is a resourceful and persistent investigator who can synthesize information from multiple sources, identify meaningful connections, and determine the most effective next steps. Success in this position requires sound judgment, attention to detail, discretion, and the ability to manage multiple cases simultaneously.

Primary Responsibilities

• Conduct comprehensive locate and skip-tracing investigations involving individuals who are missing, difficult to find, or attempting to avoid contact, including debtors, heirs, beneficiaries, witnesses, and other persons connected to legal matters.
• Search and analyze public records, proprietary databases, social media, and other available sources to identify current addresses, contact information, employment details, associates, and other relevant information.
• Conduct lawful investigative calls to obtain or verify information while adhering to company policies and applicable legal and ethical requirements.
• Interview relatives, associates, neighbors, employers, and other individuals who may have relevant information.
• Review and evaluate information from multiple sources to identify connections, resolve discrepancies, and develop actionable leads.
• Document investigative findings clearly and accurately, maintaining organized case notes and supporting records.
• Coordinate service-of-process activities with field investigators and process servers.
• Provide timely case updates and communicate findings, challenges, and recommended next steps to internal team members.
• Handle sensitive and confidential information with appropriate care and discretion.

Desired Background

• Two to five years of relevant experience in investigations, skip tracing, service of process, or a related field.
• Experience in law enforcement, a law firm, the court system, legal services, collections, or a professional investigative environment is strongly preferred.
• Demonstrated ability to conduct detailed online research using public records, investigative databases, social media, and other research tools.
• Strong analytical and problem-solving skills, including the ability to assess information from multiple sources and develop effective investigative strategies.
• Excellent organizational and time-management skills, with the ability to prioritize and manage multiple active cases.
• Strong written and verbal communication skills; regular interaction with colleagues, field investigators, process servers, and third parties is a core function of the position.
• High level of professionalism, persistence, discretion, and attention to detail.
• Ability to work a schedule aligned with Central Time business hours.
• Bachelor’s degree in Criminal Justice, Psychology, Communications, or a related field is preferred.
• Bilingual capabilities are a plus.

Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees.