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Latitudeinc

IT Support Technician (Managed Service Provider)

Middleton, Massachusetts, United States

Location
Middleton, Massachusetts, United States
Work
On-site
Employment
Full-time
Level
Entry level
Function
IT
Pay
$19.00 – $26.00 an hour
Posted
7 months ago

Pay and the market here

The top of this role’s range, $54K a year, is 38% below the median of $87K for entry level it jobs in United States (middle half $70K – $110K, 69 jobs that state pay).

42 it jobs open in Massachusetts: 5% remote, 18 posted in the last 30 days.

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About the role

We are seeking a motivated IT Support Technician with 1–3 years of experience to join our team. This role is responsible for supporting end users with basic IT needs, including device connectivity, workstation setup, and email configuration. The ideal candidate is hands-on, customer-focused, and comfortable working in a fast-paced environment. Experience working in a Managed Service Provider (MSP) environment is a plus.

This is a fully onsite role

Salary: $19-26/hour

#LAT

Responsibilities

  • Set up and configure desktops, laptops, and peripheral devices
  • Connect and troubleshoot devices including printers, monitors, and mobile devices
  • Configure and support email accounts (e.g., Outlook, mobile email setup)
  • Perform workstation deployments, including imaging and hardware setup

Qualifications

  • 1+ years of experience in IT support, desktop support, or help desk roles
  • Experience connecting and setting up IT devices

Source

Posted by Latitudeinc on their own hiring page, jobs.lever.co. OptiTalent shows it as published, read 07 Nov 2026 10:36 UTC; the original is the reference.

View the original ad ↗

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