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Latitudeinc

IT Support Specialist (Secret Cleared)

Joint Base Andrews, Maryland, United States

Apply on Latitudeinc’s site ↗View original ad
Location
Joint Base Andrews, Maryland, United States
Work
On-site
Employment
Full-time
Level
Not stated
Function
IT
Pay
$70K – $83K a year
Posted
7 months ago

Pay and the market here

The top of this role’s range, $83K a year, is 51% below the median of $170K for it jobs in Maryland (middle half $125K – $213K, 75 jobs that state pay).

103 it jobs open in Maryland: 1% remote, 17 posted in the last 30 days.

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About the role

Position Overview

We are seeking a knowledgeable and detail-oriented IT Support Specialist with experience supporting PC operating systems (including legacy systems such as DOS and modern Windows environments), as well as a solid understanding of networking and email standards. This role will provide technical support to end users, troubleshoot hardware and software issues, and ensure reliable system and network performance across the organization.

Active Secret clearance or higher is required.

Responsibilities

  • Provide Tier 1 and Tier 2 technical support for desktops, laptops, and peripheral devices
  • Install, configure, and maintain PC operating systems, including legacy environments (DOS) and current Windows platforms
  • Diagnose and resolve hardware, software, and system issues in a timely manner
  • Support basic networking functions, including IP configuration, connectivity troubleshooting, and network device support
  • Configure and troubleshoot email systems using standard protocols (SMTP, IMAP, POP3)
  • Set up and manage user accounts, permissions, and access controls (Active Directory or similar)
  • Maintain and deploy system images, patches, and updates
  • Document technical issues, solutions, and procedures in a ticketing system
  • Assist with system backups, data recovery, and endpoint security measures
  • Collaborate with senior IT staff and vendors to resolve escalated issues
  • Provide end-user training and guidance on IT systems and best practices

Source

Posted by Latitudeinc on their own hiring page, jobs.lever.co. OptiTalent shows it as published, read 07 Nov 2026 10:36 UTC; the original is the reference.

View the original ad ↗

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