About the role
We are a fintech company. Our mission is to build a state-of-the-art platform using sophisticated engineering and cutting-edge technology.
Our core team consists of top-class developers who use their accumulated know-how to design and build software from the ground up. No legacy code, no mundane maintenance, no outdated technologies, just the pure engineering joy of creating a well-designed product.
You will have a real say in what we build and how we build it. We are looking for a true leader who takes full responsibility and ownership, and who skillfully guides the team toward success by applying best practices and the newest technology solutions.
What you would work on?
- Provide general first-hand user account management support for Atlassian and Microsoft O365 services, including e-mail, SharePoint, OneDrive, and Teams.
- Troubleshoot basic IT issues, including hardware and software problems.
- Onboarding users by setting up their accounts and configuring their hardware and software.
- Offboarding user accounts and ensuring that all data is securely removed from company systems.
- Maintain an inventory of IT assets and software licenses.
- Maintain IT procedures and policies to ensure compliance with industry standards.
- Prepare hardware for new users, including laptops, workstations, monitors, mobile phones, and others.
- Implement new technologies and systems with the L2 team.
What makes you a great candidate?
- Passion for technology and problem solving.
- Technical mindset approach to overcoming complex IT issues.
- Knowledge of Windows and macOS operating systems, as well as experience with hardware and software on IT administration level.
- Familiarity with Azure cloud and Microsoft Entra (AD) is a strong advantage.
- Experience with Confluence and Jira (or similar) is a plus.
- Fluent in English.
- Excellent communication skills and ability to interact with users of all levels.
- Possess a strong sense of responsibility and reliability.
- Readiness to work on-calls 24/7.
What we offer?
- Brand new office in the city center – Masarycka.
- Competitive salary package with the possibility of a yearly bonus.
- 25 days of paid holiday.
- Flexible working hours and home-office options.
- High-end workstation.
- Sponsored lunch in the office. Every workday.
- Free snacks at the office.
- Multisport Card – fully paid by the company.
- Colleagues who are absolute experts in what they do.