About the role
We’re looking for an experienced System Administrator to join our team in Kuala Lumpur. If you enjoy solving technical challenges, supporting users, and working in a dynamic environment — we’d love to hear from you.
We offer the option to start remotely, with relocation after successfully completing the trial period.
Responsibilities
- Manage tickets and prioritize tasks to ensure timely resolution
- Provide user support (office and remote) by troubleshooting and resolving technical issues
- Perform regular system and application updates
- Handle procurement of IT equipment and conduct audits to ensure compliance with company standards
- Maintain office equipment and provide ongoing user support
- Monitor and manage backup systems, antivirus software, and other security tools
- Utilize network diagnostic programs to identify and resolve connectivity issues
- Implement and maintain network security measures, including firewall configuration, VPN setup, and intrusion detection systems
Requirements
- 4+ years of hands-on commercial experience as a System Administrator with MacOS
- Experience in supporting VoIP
- Hands-on experience with collaboration tools such as Mattermost and Slack
- Strong knowledge of backup systems and antivirus solutions
- Familiarity with network diagnostic and monitoring tools
- Proficiency in mail software (e.g., Outlook, GMail, or similar)
- Experience in managing and maintaining office hardware and IT equipment
- Solid understanding of network security concepts and best practices
- Ability to work independently, prioritize tasks effectively, and provide excellent user support
- Strong English proficiency is required
Will be a plus
- Experience with Atlassian products, CRM, and HRM systems
- Linux administration knowledge
We offer
- 16 paid vacation days per year
- 14 paid sick leave days per year
- 11 days public holidays
- Medical insurance
- Dental expenses reimbursement
- Parking and commuting reimbursement
- Professional education budget
- Language learning budget
- Wellness budget (gym membership, sports gear and related expenses)