About the role
About Us
Pave Bank Georgia is a licensed commercial bank serving corporate clients. We are building a modern, technology-driven bank and are looking for an IT Operations Specialist to keep our people and equipment running smoothly.
About the Role
You will own the day-to-day IT operations of our Tbilisi office: buying the right equipment, setting up accounts for new joiners, and making sure every device works as it should.
Key Responsibilities
- Manage IT procurement: source, compare, and order hardware, software, and licenses in line with budget and internal policies.
- Handle account setup and offboarding: create, configure, and remove user accounts, access rights, and devices for employees.
- Maintain hardware: set up, troubleshoot, repair, and track laptops, monitors, printers, phones, and other office equipment.
- Keep an up-to-date inventory of IT assets and licenses.
- Provide first-line IT support to colleagues and escalate issues to vendors when needed.
- Work with Security and other teams to make sure IT processes follow banking standards.
Requirements
- At least 2 years of experience in IT operations, IT support, or a similar role.
- Fluent English, written and spoken. This is a must.
- Fluent English, written and spoken. This is a must.
- Hands-on experience with hardware setup, maintenance, and troubleshooting.
- Experience with user account and access management.
- Organized, reliable, and able to manage several requests at once.
Nice to Have
- Experience in a bank or another financial institution.
- Familiarity with IT security practices in a regulated environment.
Working Conditions
- Full-time position, working from our Tbilisi office.
- This role requires full commitment: candidates must not hold another job alongside this position.