Integration Engineer

The Integration Engineer reports directly to the Integration Architect and is responsible for developing integration solutions for technical and business teams while collaborating with product, engineering and business partners. This role builds, enhances and supports MuleSoft applications and integrations throughout the development lifecycle, including testing, release and production support. The successful candidate takes ownership of integrations end to end and helps deliver reliable solutions across global teams.

What you'll be doing

Integration Development

• Builds, enhances and supports MuleSoft applications with strong DataWeave skills.
• Follows API-led connectivity patterns and the team's coding standards.
• Works with various messaging protocols (HTTP, JMS, AMQP, SFTP etc.), API protocols (SOAP, REST, GraphQL), message queueing systems (ActiveMQ, IBM MQ, RabbitMQ etc.) and cloud platforms (AWS, Azure etc.).
• Uses AI-assisted development as a part of day-to-day workflow.

Quality, Testing & Release

• Writes MUnit tests for the integrations they build or change.
• Participates in peer code reviews.
• Supports the QA team and peers in partner teams during QA process.
• Moves changes through Dev, UAT and Production using the team's CI/CD and release process.
• Documents configuration and properties so others can support what they build.

Production Support & Operations

• Supports and maintains applications in production.
• Monitors alerts and logs, performs first-level root-cause analysis, and shares findings with the team and relevant stakeholders.

Collaboration & Growth

• Works with product, engineering, QA and business partners in the US, Mexico and India to clarify requirements, estimate stories and deliver sprint commitments, especially through the peak holiday season.
• Works in an Agile/Scrum environment and participates in Scrum ceremonies.
• Takes ownership of small-to-medium integrations end to end in a small team of cross-functional partners.

Other Duties & Responsibilities

Performs other duties that may be assigned from time to time.

What we're looking for

• Bachelor’s degree in computer science or a related technical field.
• Minimum of three (3) to four (4) years of experience in integration development and proficient knowledge of MuleSoft.
• Must have fundamental knowledge of programming languages such as Java.
• Must be able to work effectively in teams and collaborate with technical and business stakeholders.
• Experience in the retail or eCommerce industry is desirable but not required.
• Experience integrating with NetSuite ERP, IBM Sterling OMS desirable but not required.
• MuleSoft Certified Developer certification is desirable but not required.
• Experience with AI concepts, APIs, tools, AI harnesses (Claude Code, Codex etc.) is desirable but not required.

Location: The Integration Engineer position is a remote working position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves

• Must attend occasional in-person meetings.
• Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 50MBPS.

Note: All interviews will be conducted via Zoom.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on your first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting and Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one-week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.