About the role
Calling all Sudoku solvers, all chess masters, all Rubik's cube champions, all thinkers outside of the box: Celero Commerce's Rosemont-based Installation Specialist will tackle technical roadblocks and provide premium support to our growing roster of merchant partners.
Our partners need help installing and activating their credit card terminals, gateways, and mobile chip readers. As our next Installation Specialist, you'll act as a subject matter expert on our high-tech catalog of payment processing solutions. You'll also troubleshoot technical issues and answer client questions, helping our merchants grow their businesses one transaction at a time.
To thrive in this role, you must
- Create a sense of urgency! Our clients are busy and occasionally need a little nudge.
- Be a clear and patient communicator. You'll make 75-100 outbound calls per day and walk new customers through equipment installation, activation, and testing.
- Be committed to learning and development. You'll receive hands-on training and learn something new every day!
- Work cross-functionally with our team members under the common goal of supporting new customers.
If this sounds like you, we can't wait for you to apply!
We offer
- 100% employer-paid health insurance from BlueCross BlueShield of Illinois.
- 401(k) matching program with immediate vesting.
- Opportunities for advancement through team leadership or specialization.
- Fun, positive, upbeat culture where team members are recognized and rewarded.
About Us
Celero Commerce provides simple-to-use, bundled merchant solutions to enable efficient, sustainable growth. We make taking payments quick and easy, and we offer custom-tailored solutions that help financial institutions grow. Our passionate, driven team fosters a culture of personal and professional development. Celero also leads the financial technology and payments sector in corporate social responsibility; through volunteering, board leadership, and financial donations, our team has positively impacted charities representing veterans' issues, at-risk youth, hunger and homelessness, and more.
Celero Commerce is an equal opportunity employer and does not unlawfully discriminate against any applicant or candidate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law.