Customer success jobs in India

• R

  Support Escalations Specialist

  6 months ago

  Roblox · Gurugram, Haryana, India

  Full-timeSeniorCustomer success & support

  Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

• Z

  Technical Success Manager

  6 months ago

  Zscaler · Pune, IND, India

  HybridFull-timeSeniorCustomer success & support

  We are looking for an experienced Technical Success Manager (TSM) to join our team. This is a hybrid role based in Pune, reporting to the Manager, Technical Success Management in the Customer Success department. At Zscaler, our Customer Success Organization is a global,…

• SA

  SME, Support Systems Specialist

  6 months ago

  Scale AI · India

  Customer success & support

  Scale is looking for a Support Systems & Routing Specialist to own and optimize the core infrastructure powering our contributor support operations. In this role, you will be responsible for configuring and maintaining systems like Zendesk, designing routing logic, and building…

• P

  CST - Executive/Associate - Paytm Travel (Flights)

  6 months ago

  Paytm · Bengaluru, Karnataka, India

  On-siteFull-timeEntry levelCustomer success & support

  Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries.

• WM

  Associate Director, Client Services

  6 months ago

  WPP Media · Mumbai, India

  DirectorCustomer success & support

  WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and…

• A

  Field Operations Assistant – Drone Support (AP)

  7 months ago

  Airbound · Guntur, India

  On-siteFull-timeEntry level₹18K – ₹22K a monthCustomer success & support

  Swap drone batteries throughout the day following standard procedures.; Install, secure, and verify payloads (1–5 kg).; Conduct basic pre-flight checks and ensure the aircraft is ready for launch.; Monitor readiness of batteries, payloads, and equipment and report any issues…

• Z

  Manager - Client Operations & Support

  7 months ago

  Zinnia · Gurugram, Haryana, India

  Customer success & support

  Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect…

• ES

  Implementation Consultant

  7 months ago

  eClinical Solutions · Bengaluru, India

  Customer success & support

  The Implementation Consultant at eClinical Solutions is responsible for liaising with our clients and internal stakeholders to align our client’s clinical data strategy to tools and functionality within elluminate. The Implementation Consultant is a savvy…

• E

  AMS Innovation and Improvement Manager

  7 months ago

  Ensono · Pune, India

  Full-timeCustomer success & support

  Operational Improvement:; Develop and execute strategic improvement initiatives to drive business growth and operational efficiency.; Collaborate with cross-functional teams to identify process improvements and innovative solutions.; Champion & drive identification and adoption…

• L

  Payments Dispute & Chargeback Specialist - Remote

  8 months ago

  Lumimeds · Argentina +2

  RemoteMid levelCustomer success & support

  We are looking for a Chargeback & Dispute Specialist to manage and investigate payment disputes across our platform. This role is responsible for handling the full dispute lifecycle, preparing strong evidence submissions, and helping reduce chargeback rates across the business.

• Z

  Senior Analyst, FinOps (Cloud, Azure)

  8 months ago

  Zafin · Trivandrum, India

  Full-timeSeniorCustomer success & support

  Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated…

• MI

  Technical Support Lead - Endpoint

  8 months ago

  Mitsogo Inc · Chennai, India

  Full-timeLead / staffCustomer success & support

  In this role, you will not just oversee ticket resolution; you will lead the evolution of our support culture by implementing the Technology Acceptance Model (TAM) to ensure long-term product adoption and client success. As a linchpin of our 24/7 global operations, you will…

• TI

  Associate Analyst - Remote

  8 months ago

  Termgrid Inc. · India

  RemoteFull-timeEntry levelCustomer success & support

  Termgrid is rewriting the rules of private capital markets. We built the category-defining operating system for deal professionals — the platform where the world's most sophisticated private equity sponsors, lenders, and advisors manage every stage of their financing workflows.

• AA

  Customer Success Manager

  8 months ago

  Arcana Analytics · India

  Full-timeMid levelCustomer success & support

  Location: Remote

• P

  AI Deployment Lead

  8 months ago

  Prodigal · Mumbai, India

  Lead / staffCustomer success & support

  This is one of the most critical and demanding roles at Prodigal.

• D

  Senior Manager - Technical Solutions (Big Data / AI)

  8 months ago

  Databricks · Bengaluru, India

  SeniorCustomer success & support

  Senior Manager (Data & AI) for Technical Solutions Engineering will be responsible for leading and growing a regional team of Data & AI technical experts in India, focused on providing resiliency and smooth operation of customer production workloads. This leader will oversee…

• D

  DISCO Desk Analyst- India

  9 months ago

  DISCO · Gurugram, Haryana, India

  Entry levelCustomer success & support

  Technical Troubleshooting: Utilizes technical skills to diagnose and troubleshoot issues with data files, client's browser and internet connection, network problems, and web-based application. Gathers log files from both client and DISCO backend systems for detailed analysis.…

• K

  Customer Success Lead

  9 months ago

  Karya · Bengaluru, India

  Lead / staffCustomer success & support

  Own and drive relationships with Karya's key prospects and customers across enterprise and research sectors.; Lead full-cycle enterprise sales — from qualification and deal strategy through close, renewal, and expansion.; Navigate complex procurement processes including vendor…

• E

  Technical Support Specialist

  9 months ago

  Easyship · Bengaluru, India

  RemoteFull-timeCustomer success & support

  Easyship is one of the world’s leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we’ve been on a mission to democratize logistics by removing the "black box" of international shipping costs and complexities. Trusted by over 100,000…

• M

  Product Engagement Manager

  9 months ago

  Mindtickle · Bengaluru, Karnataka, India +1

  HybridFull-timeSeniorCustomer success & support

  Mindtickle’s Product Engagement team turns product capability into customer outcomes. This role sits at the intersection of Product, Customer Value, Technical Delivery, and Growth-helping customers not just deploy Mindtickle, but transform how they enable and improve revenue…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.