Customer success jobs in India

• PP

  CST - Team Lead - Social CST

  3 months ago

  Paytm Payments Services · Noida, Uttar Pradesh, India

  On-siteFull-timeLead / staffCustomer success & support

  Social CST Team comprises service associates who help customers through their journey on Paytm, help them have a good experience of Paytm services.

• P

  Senior Customer Experience Manager

  3 months ago

  Payoneer · Gurugram, India

  SeniorCustomer success & support

  Step into a leadership role where you drive customer success at the highest level! We are looking for a Sr. Customer Experience Manager (Americas) to spearhead our B2B client relationships, ensuring every interaction is a seamless, value-driven experience. If you’re a strategic…

• PP

  Call Quality Analyst- MHD

  3 months ago

  Paytm Payments Services · Noida, Uttar Pradesh, India +2

  On-siteMid levelCustomer success & support

  Conduct call audits to assess quality, compliance, and overall customer experience.

• F

  Customer Success Manager

  3 months ago

  FireMon · India

  RemoteFull-timeMid levelCustomer success & support

  You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership; You will lead several onboarding engagements with your customers, ensuring adoption and ongoing engagement, and product satisfaction…

• PP

  CST - Team Lead - Email CST

  3 months ago

  Paytm Payments Services · Noida, Uttar Pradesh, India

  On-siteFull-timeLead / staffCustomer success & support

  The Grievance Redressal Team manages customer grievances, executive escalations, and regulatory complaints through voice, email, and ticketing channels. As a regulated reporting function, the team ensures timely, accurate, and compliant resolutions while upholding the highest…

• WM

  Vice President, Client Services, India

  3 months ago

  WPP Media · Mumbai, India

  ExecutiveCustomer success & support

  Role Purpose: Lead the end-to-end process of designing, executing, analysing and scaling creative experiments across the emerging tech, gaming and platform innovation agenda for HUL brands that enables breakthrough content experiences, richer storytelling, stronger engagement…

• XH

  Claims Analyst

  3 months ago

  XO Health Inc. · India

  RemoteMid level₹500K – ₹1.5M a yearCustomer success & support

  XO Health believes healthcare is fixable. Become a part of the community changing the face of the industry. XO Health is the first health plan designed by and for self-insured employers that delivers a more unified health experience for everyone-from those who received care, to…

• G

  Director, Support (Bengaluru)

  3 months ago

  GitLab · Bengaluru, India

  DirectorCustomer success & support

  As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll…

• WM

  Vice President, Client Services, India

  3 months ago

  WPP Media · Gurugram, India

  ExecutiveCustomer success & support

  This role sits within the Client Leadership & Planning practice at WPP Media, where you will lead integrated media strategy and client partnerships for one of the organization’s key accounts. As Vice President – Planning (Client Services), you will drive end-to-end strategic…

• E

  Tech Support Linux L1

  4 months ago

  Everseen · Pune, India

  On-siteFull-timeEntry levelCustomer success & support

  As a Level 1 Linux Administrator, you will be responsible for providing technical support and assistance with Linux-based systems. You will work closely with the Tech Support team to ensure the smooth operation of Linux servers and assist in resolving technical issues.

• Z

  Manager – People Tech & Transformation

  4 months ago

  Zeta · Mumbai, India

  On-siteFull-timeCustomer success & support

  We are looking for a hands-on HR Technology professional to support the transformation of our HR tech landscape into a more integrated, scalable, and AI-ready ecosystem over the next 12–24 months.

• F

  Lead Customer Program Manager

  4 months ago

  Fictiv · Bengaluru, India

  HybridLead / staffCustomer success & support

  At Fictiv/MISUMI Americas, we are building the operating system for custom mechanical parts and assembly - enabling Fortune 500 companies to scale production across India, Mexico, China, and the US. We deliver highly complex, high-quality hardware for autonomous vehicles,…

• M

  Cluster Head ( Security & Investigation)

  4 months ago

  Meesho · Surat, Gujarat, India

  On-siteFull-timeCustomer success & support

  Develop and Lead the Cluster Security and Investigations Charter for a Region comprising

• E

  Customer Engagement Manager

  4 months ago

  Ema · Bengaluru, Karnataka, India

  Full-timeCustomer success & support

  The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to-end: every engagement, every outcome, every relationship, every expansion opportunity. Think of this as the McKinsey Associate Partner model applied to enterprise AI delivery.

• S

  Supervisor, IT Helpdesk

  4 months ago

  SpotOn · Bengaluru, Karnataka, India

  Full-timeManager₹1.8M – ₹2.5M a yearCustomer success & support

  Guide Helpdesk staff with procedural, policy, and technical questions; Ensure SLAs are met and work with the the Helpdesk staff to address issues; Ensure adherence to the Helpdesk staff schedule for direct reports and address issues; Perform biweekly 1:1s of direct reports;…

• AA

  Vice President, Analysts & Client Support

  4 months ago

  Arcana Analytics · Bengaluru, India

  ExecutiveCustomer success & support

  Lead, mentor, and scale a team of 20–30 analysts, fostering a culture of ownership, excellence, and continuous learning.; Drive hiring, onboarding, performance management, and career development for the Analyst organization.; Partner with senior leadership to set priorities,…

• V

  Scaled Customer Success Manager

  4 months ago

  Vectra · Bengaluru, Karnataka, India

  Entry levelCustomer success & support

  The Scaled Customer Success Manager (SCSM) is responsible for driving customer adoption, value realization, and retention across a portfolio of commercial and mid-market customers through a combination of one-to-one, one-to-many, and digital customer engagement strategies.

• E

  Manager - Automation

  4 months ago

  Ensono · Pune, India

  Full-timeCustomer success & support

  Ensono, Inc is a Delaware corporation incorporated in 2015 and located in Downers Grove, Illinois. Ensono, Inc provides infrastructure management services that help clients address their current needs, while engineering IT solutions for the ever-changing demands of tomorrow.…

• A

  Senior Customer Success Architect

  4 months ago

  Amplitude · PEO, India

  RemoteFull-timeLead / staffFrom $2,000.00 a monthCustomer success & support

  Amplitude’s mission is to help companies build better products. By building best-in-class teams, we create best-in-class products that customers love. We approach challenges with humility, we take ownership over our work, and our growth mindset pushes us to constantly improve…

• WM

  Associate Vice President, Client Services

  4 months ago

  WPP Media · Mumbai, India

  ExecutiveCustomer success & support

  This role reports to: Partner -Client Services

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.