Customer success jobs in Gurugram, India

• WM

  Senior Manager, Client Services, India

  4 days ago

  WPP Media · Gurugram, India

  ManagerCustomer success & support

  As Manager – Integrated Investment, you will be responsible for driving media investment and execution across integrated campaigns, with a strong focus on offline media and working closely with digital investment specialists to deliver effective, efficient and commercially…

• R

  Lead, Support Operations Excellence

  4 days ago

  Roblox · Gurugram, Haryana, India

  Full-timeLead / staffCustomer success & support

  Manage, coach, and grow a team of four Product Support Specialists (i.e. Process Excellence team), owning onboarding, performance, and career development. You’ll set direction and hold the quality of output for the team. Coach them to grow their scope and operate with…

• R

  Senior Product Support Specialist

  10 days ago

  Roblox · Gurugram, Haryana, India

  Full-timeSeniorCustomer success & support

  The Trust and Safety Operations team is focused (ok, maybe obsessed) on scaling Roblox’s Operations organization and transforming our customer experience through our multi-year vision and strategy execution. Creators are the engine of Roblox. When something breaks for them,…

• WM

  Associate Vice President, Client Services, India

  11 days ago

  WPP Media · Gurugram, India

  ExecutiveCustomer success & support

  This role sits within the Client Leadership & Planning practice at WPP Media, where you will lead integrated media strategy, client partnerships, and media solutions for key accounts. As AVP – Client Services, you will drive end-to-end integrated media planning and client…

• A

  Support Specialist, R1

  12 days ago

  Airbnb · Gurugram, India

  On-siteCustomer success & support

  Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…

• A

  Customer Support Analyst

  2 weeks ago

  Anaplan · Gurugram, India

  Customer success & support

  As an L1 Support Analyst, your primary goal will be to deliver a first-class support experience to all Anaplan customers. You will be the first point of contact for customer queries, responsible for resolving foundational support issues on various features and products offered…

• R

  Manager, Product Support Incident Management

  2 weeks ago

  Roblox · Gurugram, Haryana, India

  Full-timeManagerCustomer success & support

  Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

• A

  Senior Manager, Safety

  3 weeks ago

  Airbnb · Gurugram, India

  On-siteManager₹4.9M – ₹7M a yearCustomer success & support

  Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…

• M

  Digital Success Manager

  3 weeks ago

  MongoDB · Bengaluru, India +1

  HybridFull-timeCustomer success & support

  We are looking for a Digital Success Manager to foster high-impact customer relationships at scale by leveraging data, automation, and digital channels to deliver tailored, value-led experiences. Blending strategic insight with digital programmes, you will help advance our…

• WM

  Associate Director, Client Services, India

  3 weeks ago

  WPP Media · Gurugram, India

  DirectorCustomer success & support

  Lead the development of integrated media and communication strategies aligned with client business objectives and long-term growth ambitions.; Build trusted relationships with senior client stakeholders, acting as a strategic advisor across planning, investment, and business…

• WM

  Vice President, Client Services, India

  3 weeks ago

  WPP Media · Gurugram, India

  ExecutiveCustomer success & support

  Lead the development of integrated media and communication strategies aligned with client business objectives and long-term growth ambitions.; Build trusted relationships with senior client stakeholders, acting as a strategic advisor across planning, investment, and business…

• P

  Customer Success Operations Manager

  3 weeks ago

  PubMatic · Gurugram, India

  HybridManagerCustomer success & support

  As a CSOM, you will manage a portfolio of mid-market publisher accounts, combining technical depth, data-driven decision-making, and strong relationship management. You will play a central role in optimizing publisher monetization while adapting to regional market dynamics,…

• WM

  Associate Vice President, Client Services, India

  4 weeks ago

  WPP Media · Gurugram, India

  ExecutiveCustomer success & support

  Media Futures Group is part of WPP Media, the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Director - Partnerships to join us for one of the biggest global…

• G

  Client Success Specialist

  4 weeks ago

  G2 · Gurugram, India

  Full-timeMid levelCustomer success & support

  This frontline operational role directly impacts G2’s business sustainability by processing and validating client and vendor lead criteria disputes. Working within high-volume Freshdesk queues, this role balances an exceptional vendor experience with strategic revenue…

• M

  Manager, Technical Services

  5 weeks ago

  MongoDB · Gurugram, India

  On-siteFull-timeManagerCustomer success & support

  As a Manager, Technical Services, you will lead a team of highly skilled support engineers. You will create the conditions for excellent customer outcomes, develop technical and people leadership capability within the team, and help scale the support model for evolving customer…

• G

  Associate, Project Support (Flexible with shift timings)

  6 weeks ago

  GLG · Gurugram, India

  On-siteFull-timeEntry levelCustomer success & support

  GLG is seeking a motivated and enthusiastic individual to join Platform Operations team as a Project Support Specialist. Project Support Specialists (PSS) are responsible for arranging connections between GLG’s clients and selected Network Members, global key opinion leaders…

• M

  Technical Account Manager

  7 weeks ago

  MongoDB · Gurugram, India

  On-siteFull-timeSeniorCustomer success & support

  MongoDB Technical Account Managers are at the forefront of technical problem solving with key customers, working on some of the most complex and exciting application ecosystems built on the MongoDB platform. TAMs combine:

• WM

  Associate Director, Client Services, India

  2 months ago

  WPP Media · Gurugram, India

  DirectorCustomer success & support

  Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations

• AI

  Business Analyst - Customer Success

  2 months ago

  AiDASH, Inc. · Gurugram, Haryana, India

  Entry levelCustomer success & support

  We are looking for a business analyst who will be part of the customer success team to develop and apply analytical models that help clients derive business value and save millions of dollars in operating expenses from AiDash products/platforms.

• P

  Customer Success Operations Manager/Associate Customer Success Operations Manager

  2 months ago

  PubMatic · Gurugram, India

  HybridManagerCustomer success & support

  As a CSOM, you will manage a portfolio of mid-market publisher accounts, combining technical depth, data-driven decision-making, and strong relationship management. You will play a central role in optimizing publisher monetization while adapting to regional market dynamics,…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.