Customer success jobs in Bengaluru, India

• F

  Lead Customer Program Manager

  4 months ago

  Fictiv · Bengaluru, India

  HybridLead / staffCustomer success & support

  At Fictiv/MISUMI Americas, we are building the operating system for custom mechanical parts and assembly - enabling Fortune 500 companies to scale production across India, Mexico, China, and the US. We deliver highly complex, high-quality hardware for autonomous vehicles,…

• E

  Customer Engagement Manager

  4 months ago

  Ema · Bengaluru, Karnataka, India

  Full-timeCustomer success & support

  The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to-end: every engagement, every outcome, every relationship, every expansion opportunity. Think of this as the McKinsey Associate Partner model applied to enterprise AI delivery.

• S

  Supervisor, IT Helpdesk

  4 months ago

  SpotOn · Bengaluru, Karnataka, India

  Full-timeManager₹1.8M – ₹2.5M a yearCustomer success & support

  Guide Helpdesk staff with procedural, policy, and technical questions; Ensure SLAs are met and work with the the Helpdesk staff to address issues; Ensure adherence to the Helpdesk staff schedule for direct reports and address issues; Perform biweekly 1:1s of direct reports;…

• AA

  Vice President, Analysts & Client Support

  4 months ago

  Arcana Analytics · Bengaluru, India

  ExecutiveCustomer success & support

  Lead, mentor, and scale a team of 20–30 analysts, fostering a culture of ownership, excellence, and continuous learning.; Drive hiring, onboarding, performance management, and career development for the Analyst organization.; Partner with senior leadership to set priorities,…

• V

  Scaled Customer Success Manager

  4 months ago

  Vectra · Bengaluru, Karnataka, India

  Entry levelCustomer success & support

  The Scaled Customer Success Manager (SCSM) is responsible for driving customer adoption, value realization, and retention across a portfolio of commercial and mid-market customers through a combination of one-to-one, one-to-many, and digital customer engagement strategies.

• A

  Customer Success Manager

  4 months ago

  Almabase · Bengaluru, Karnataka, India

  RemoteFull-timeEntry levelCustomer success & support

  KPIs: onboarding (CSAT and time to first value), account retention, Customer Health, revenue expansion, product adoption, and building advocates. (Retention is a shared accountability with the Account Manager, explained in more detail later); Accountable for the complete…

• F

  Customer Care Specialist (MISUMI)

  4 months ago

  Fictiv · Bengaluru, India

  SeniorCustomer success & support

  Are you passionate about delivering exceptional customer experiences in a fast-paced, high-performance environment? Do you thrive on accuracy, responsiveness, and solving problems in real time?

• PP

  VRM Associate- Bangalore

  4 months ago

  Paytm Payments Services · Bengaluru, Karnataka, India

  On-siteEntry levelCustomer success & support

  Build and nurture relationships with enterprise clients, focusing on retention and satisfaction.; Develop and execute account management strategies to grow business and engage

• MI

  Implementation Specialist

  4 months ago

  Mitsogo Inc · Bengaluru, India

  Full-timeMid levelCustomer success & support

  We are seeking a high-caliber Implementation Specialist with a deep understanding of the Cybersecurity landscape. In this role, you will be the technical architect behind our customers' success, ensuring that global organizations can seamlessly deploy and optimize Hexnode’s…

• G

  AI Success Manager (US East Customer Hours)

  4 months ago

  Glean · Bengaluru, India

  HybridSeniorCustomer success & support

  The Applied AI team works with Glean’s strategic customers to turn AI capabilities into meaningful business results. We help customers understand where AI can have the greatest impact, imagine new ways of working, identify and launch high-value use cases, help employees adopt…

• S

  Product Support Operations Associate, Weekend Shift

  5 months ago

  Stripe · Bengaluru, India

  Entry levelCustomer success & support

  Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today,…

• W

  Technical Account Manager

  5 months ago

  WEKA · Bengaluru, India

  Customer success & support

  WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos…

• A

  Field Operations Assistant – Drone Support (All India)

  5 months ago

  Airbound · Bengaluru, India

  On-siteFull-timeEntry level₹18K – ₹22K a monthCustomer success & support

  Swap drone batteries throughout the day following standard procedures.; Install, secure, and verify payloads (1–5 kg).; Conduct basic pre-flight checks and ensure the aircraft is ready for launch.; Monitor readiness of batteries, payloads, and equipment and report any issues…

• P

  CST - Executive/Associate - Paytm Travel (Flights)

  6 months ago

  Paytm · Bengaluru, Karnataka, India

  On-siteFull-timeEntry levelCustomer success & support

  Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries.

• ES

  Implementation Consultant

  7 months ago

  eClinical Solutions · Bengaluru, India

  Customer success & support

  The Implementation Consultant at eClinical Solutions is responsible for liaising with our clients and internal stakeholders to align our client’s clinical data strategy to tools and functionality within elluminate. The Implementation Consultant is a savvy…

• D

  Senior Manager - Technical Solutions (Big Data / AI)

  8 months ago

  Databricks · Bengaluru, India

  SeniorCustomer success & support

  Senior Manager (Data & AI) for Technical Solutions Engineering will be responsible for leading and growing a regional team of Data & AI technical experts in India, focused on providing resiliency and smooth operation of customer production workloads. This leader will oversee…

• K

  Customer Success Lead

  9 months ago

  Karya · Bengaluru, India

  Lead / staffCustomer success & support

  Own and drive relationships with Karya's key prospects and customers across enterprise and research sectors.; Lead full-cycle enterprise sales — from qualification and deal strategy through close, renewal, and expansion.; Navigate complex procurement processes including vendor…

• E

  Technical Support Specialist

  9 months ago

  Easyship · Bengaluru, India

  RemoteFull-timeCustomer success & support

  Easyship is one of the world’s leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we’ve been on a mission to democratize logistics by removing the "black box" of international shipping costs and complexities. Trusted by over 100,000…

• M

  Product Engagement Manager

  9 months ago

  Mindtickle · Bengaluru, Karnataka, India +1

  HybridFull-timeSeniorCustomer success & support

  Mindtickle’s Product Engagement team turns product capability into customer outcomes. This role sits at the intersection of Product, Customer Value, Technical Delivery, and Growth-helping customers not just deploy Mindtickle, but transform how they enable and improve revenue…

• S

  Global People Support - People Ops Manager

  9 months ago

  Stripe · Bengaluru, India

  SeniorCustomer success & support

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Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.