About the role
Responsibilities
- Design, standardize, and scale global Employee Lifecycle processes (Onboarding, Transfers, Offboarding, and other HR operations) across multiple regions, ensuring compliance, efficiency, and a consistent employee experience
- Build and maintain a global Benefits framework, including governance principles, eligibility rules, vendor management, and ongoing optimization of benefits programs
- Audit existing HR processes, identify operational gaps, compliance risks, and improvement opportunities, and implement solutions that increase efficiency and scalability
- Partner with HRIS and Automation teams to translate business needs into technical requirements, improve data integrity, and automate manual HR workflows
- Establish quality control mechanisms, operational checkpoints, and access controls to minimize financial, compliance, and process-related risks
- Develop HR operational metrics and dashboards to track service quality, cost efficiency, automation progress, and process performance
- Lead, mentor, and coordinate a team of HR Operations specialists across Lifecycle, Benefits, HRIS, and Automation areas
- Manage relationships with strategic vendors, negotiate commercial terms, and evaluate benefits ROI to optimize company investment
- Collaborate closely with HR, Finance, Legal, and other stakeholders to ensure smooth implementation of HR initiatives across different locations
- Drive continuous improvement of HR operations through process optimization, automation, and data-driven decision-making
Requirements
- 5+ years of HR experience, with 2–3+ years in a senior HR Operations, HR Lead, C&B Lead, or similar role within an international or fast-growing environment
- Proven experience designing and scaling Employee Lifecycle processes across multiple countries or business hubs
- Strong knowledge of global benefits management, including benefits strategy, governance, vendor management, and cost optimization
- Experience managing HRIS systems, improving data quality, and implementing HR process automation
- Ability to translate business requirements into technical solutions and work effectively with HR technology teams
- Experience with HR analytics, operational reporting, dashboards, and data-driven decision-making
- Strong understanding of compliance, risk management, and audit processes within HR operations
- Experience leading and developing teams, setting priorities, and establishing operational standards
- Strong negotiation, stakeholder management, and executive communication skills
- Advanced Excel skills and experience working with data visualization tools
- Systems thinking, strong business acumen, and the ability to manage complex cross-functional projects
Will be a plus
- Knowledge of international Compensation & Benefits practices and global perks platforms
- Experience working with international health insurance providers and benefits vendors
- Hands-on experience with HRIS implementations, system migrations, and workflow automation projects
- Experience applying AI solutions to improve HR processes and operational efficiency
We offer
- 20 paid vacation days per year
- 10 paid sick leave days per year
- Public holidays as per the company’s approved Public holiday list
- Medical insurance
- Opportunity to work remotely
- Professional education budget
- Language learning budget
- Wellness budget (gym membership, sports gear and related expenses)