About the role
Why Verifone
For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.
Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.
What's Exciting About the Role
This role combines regional HR operations support for LATAM with a global coordination function that spans cross-regional HR processes. It is a dual-focus position that keeps one foot in the day-to-day employee lifecycle and the other in building and improving how Verifone's HR team operates across borders.
This is a role for someone with a transformational mindset - someone who is energized by rebuilding a process, not just running it. We are looking for a candidate who brings genuine curiosity about how AI and modern HR technology can improve the way we work, and who is excited to be part of a broader effort to evolve how our HR teams operate globally.
Responsibilities
LATAM HR Operations
- Serve as the first point of contact for LATAM employee and manager HR inquiries via ServiceNow
- Manage employee lifecycle transactions in Workday, including onboarding, transfers, leaves, terminations, and contract changes
- Support onboarding and offboarding for LATAM hires and departures — including offers, employment letters, and documentation — in partnership with Talent Acquisition
- Maintain employee records, support payroll & benefit coordination in line with country-specific requirements
- Coordinate pre-employment requirements, including background checks where applicable
- Support the in-country HR Manager and Business Partner in Uruguay with day-to-day operational tasks
Global Process Coordination
- Own onboarding status tracking across all regions from offer acceptance through start date, partnering with regional HR teams to flag delays and close gaps
- Provide leadership with a consolidated status view across coordinated processes, ensuring visibility and accountability
- Take on additional global process coordination projects as they arise, with scope expanding over time
Qualifications
- Experience in HR operations or shared services, with a background in analyst or customer support-style HR work
- Working knowledge of HR systems such as ServiceNow, Workday, Greenhouse, or DocuSign
- Spanish fluency required; Portuguese a plus; strong English communication skills across written and verbal contexts
- A transformational mindset — someone energized by improving and rebuilding processes, not just maintaining them
- Genuine interest in AI and its application in HR operations; we want someone who actively wants to bring these tools into the work
- Comfortable working across time zones and collaborating with regional teams around the world
Our Commitment
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.