About the role
We’re looking for a practical, organised and approachable HR professional to join our People team at Sharpsmart.
This is a hands-on role combining first-line employee relations support with HR and Talent administration. You’ll support managers with first-stage grievance, disciplinary and attendance matters, while helping keep our people processes running smoothly.
This role will be based from Spennymoor minimum 3 days per week with option to work 2 days from home office.
What you'll be doing
- Supporting managers with first-stage grievance and disciplinary matters, including meeting preparation, documentation, note-taking and follow-up actions.
- Supporting attendance and absence management, helping managers prepare for reviews and maintain accurate records.
- Providing first-line guidance on HR policies and processes, escalating more complex or sensitive matters to the HR Business Partner.
- Preparing letters, contracts and other employee documentation, and keeping HR systems and employee records accurate and up to date.
- Coordinating recruitment activity, including advertising vacancies, arranging interviews and keeping candidates and hiring managers informed.
- Supporting offer administration, pre-employment checks and onboarding.
- Helping improve the processes and administration that support the employee journey.
- Experience in an HR advisory or generalist role, or a strong HR administration background with experience supporting employee relations cases.
- A working knowledge of UK employment law and confidence applying HR policies consistently.
- The ability to support managers through straightforward employee relations matters and recognise when additional guidance is needed.
- Strong organisational skills, attention to detail and the ability to balance casework with day-to-day administration.
- An approachable communication style and the discretion to handle sensitive information.
- A willingness to get involved in both employee relations and the essential administration behind a busy People team.
- CIPD qualification, or working towards one, would be welcome but is not essential.