About the role
Housekeeping Supervisor
We are seeking a skilled and passionate Housekeeping Supervisor to join the team. You’ll have at least 3 year of experience in busy, high profile hotel operations and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
Responsibilities
We are seeking an experienced Housekeeping Supervisor to join our team at Soho House Rome. We are looking for a passionate and experienced Housekeeping Supervisor to work with our fantastic Housekeeping team. As Housekeeping Supervisor, you’ll lead the housekeeping team ensuring they comply with high standards of cleanliness and sanitation protocol within the rooms and public areas.
Main Duties…
- To assign Housekeeping Attendants sections and prepare daily work sheets;
- To support the completion of all annual and mid-year team performance reviews;
- To assist in the selection process for new team members when necessary;
- To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures;
- To, when necessary, be “hands-on” and service rooms or public areas and cover the evening housekeeper shift as required;
- To check accommodation and public areas daily, to ensure cleanliness is of the required standard;
- To ensure the department has proper supplies, equipment and uniform;
- To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry;
- Training, scheduling, evaluating, disciplining, motivating and coaching employees;
- To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken.
What we are looking for...
- Up to 3-5 years’ experience in housekeeping
- Excellent interpersonal skills and ability to build relationships (internal and external)
- Strong attention to details
- Excellent customer service
- Fluent in English
- Organised and reliable
- Ability to work and maximize relationships within a diverse team
Benefits
- RAL: € 26.000,00
- 40 ore settimanali
- Soho Friends Membership
- Staff Canteen
- Monthly Staff Screenings & Staff Gym Classes
- 50% Discount on Cowshed Spa
- 50% F&B Discount
- Global Benefits: Any Bedroom, Any House, $100 per night
- 50% Discount Public Restaurants
- Birthday Gift: 1 day OFF+Voucher
- House Hero and Introduce a Star Program
- Corporate Benefits (access discounts platform)