[High Growth/Global Startup] Operation Manager

🌍 About Hopae

At Hopae, we're building the world's most trusted digital identity platform — private, secure, and built for real life. We believe identity should be in your control — not locked behind outdated systems or centralized gatekeepers.

Our product, Hopae Connect, lets businesses verify real people across borders through a single API — no need to build country-by-country integrations themselves. Our technology powers instant, privacy-first verification across fintech, credentials, supply chain, and gaming — for IDV providers, e-signature platforms, and enterprises who need identity to just work, everywhere.

Backed by top global investors, Hopae operates across Seoul, Paris, Luxembourg, and San Francisco, bringing together exceptional talent from over 10 nationalities. We move fast, think globally, and build products that define the future of identity.

💡 Why You’ll Love It Here

• Global DNA: Work with exceptional peers across Seoul, Paris, and San Francisco
• High Impact: Build technology shaping the global trust and identity landscape
• Ownership Culture: No micromanagement — full trust, full accountability
• Elite Standards: Work fast, learn fast, and grow with world-class peers
• Inclusive & Respectful: 10+ nationalities, diverse perspectives, one vision
• Growth Mindset: Access mentorship, leadership visibility, and continuous learning

🎯 What You Will Do

• Design and build AI-powered workflows that automate entity compliance tracking, deadline monitoring, document routing, and intercompany agreement management across 20+ jurisdictions
• Own the global entity infrastructure — incorporation pipelines, banking setup, director management, registered agent renewals, and annual filing calendars
• Create the single source of truth for all entity data, replacing scattered tools with a centralized, always-current system
• Prioritize ruthlessly — identify the highest-leverage bottlenecks, build solutions that matter most, and know what not to build
• Support executive decision-making with fast, structured research and project execution on high-priority initiatives
• Establish ops policies and documentation that let a lean team scale without adding headcount

🧠 Who You Are

• You have 3+ years in operations, legal ops, or business management — ideally in a fast-scaling startup or tech company
• You think in systems, not tasks — you're not satisfied until the process runs without you
• You're comfortable building with AI tools — you've used or are eager to work with tools like Claude, automation platforms, or agent frameworks to eliminate manual work
• You can navigate ambiguity — you don't wait for perfect information to start building
• You have strong financial and compliance literacy — budgets, intercompany agreements, and multi-jurisdiction filing requirements don't intimidate you
• You communicate with precision — your output is always clear, structured, and easy to act on
• You're fluent in Korean and English — written and verbal

⚡️ Fast Facts

• 💰 $13.5M+ raised from top global investors
• 📦 2.6M+ downloads of our sd-jwt-js library
• 🌍 10+ nationalities across 3 hubs
• 🔬 82 eID research projects completed
• 🌐 3 projects accepted into the OpenWallet Foundation

🎁 Benefits & Culture

• Unlimited PTO
• Remote-friendly work model
• Real ownership from Day 1
• High-impact, global product
• Multicultural, respectful team

🧭 Interview Process

1. Recruiter Intro Call (30 min) – Get to know Hopae
2. Functional or Technical Interview (45 min) – Dive into your skills
3. Culture Fit Conversation (45 min) – Collaboration & alignment
4. Offer 🎉

Note: The process may vary slightly depending on the role.