About the role
Job Description
Job Title: Healthcare Solutions Consultant – Hospitals/Major Networks
Location: Kansas City, MO (and surrounding areas)
Reports to: Director of Healthcare Sales
Compensation
Salary Range: $70K - $80K
OTE: $160K-$180K
No Commission Cap
Job summary
The Healthcare Solutions Consultant – Hospitals/Major Networks is responsible for supporting ECC’s hospital and large health system customers by designing, presenting, and implementing integrated healthcare communication and safety solutions. This role applies technical and workflow expertise to complex clinical environments, ensuring solutions align with patient safety, operational efficiency, and clinical outcomes.
The consultant partners closely with healthcare sales representatives, clinical specialists, and technical teams to support long sales cycles, multi-stakeholder decision processes, and enterprise-level implementations. Acting as a trusted advisor, this role helps healthcare organizations modernize clinical communication, safety, and engagement platforms.
Key responsibilities
- Develop customized healthcare solutions aligned to hospital and health system clinical workflows, infrastructure, and regulatory considerations
- Support sales teams through discovery, solution design, and proposal development for complex healthcare opportunities
- Conduct solution demonstrations and presentations for clinical, technical, and executive stakeholders
- Serve as a technical and workflow advisor to healthcare customers, providing guidance on best practices, integration strategies, and adoption planning
- Ensure successful deployment and adoption of solutions by coordinating with internal implementation and service teams
- Monitor customer satisfaction and proactively manage technical or solution-related challenges
- Stay current on healthcare technology trends, regulatory considerations, and competitive offerings impacting acute care environments
- Act as a liaison between customers and internal teams, providing feedback on product enhancements, clinical needs, and market requirements
Qualifications
- Minimum of 2 years experience selling into Hospitals or Major Healthcare Networks
- Proven experience as a Sales, Solutions Consultant or in a technical sales support role, within healthcare environments
- Strong ability to communicate technical and workflow concepts to clinical, technical, and non-technical audiences
- Excellent problem-solving and analytical skills with the ability to translate clinical needs into scalable solutions
- Ability to work collaboratively in a fast-paced environment and manage multiple client projects simultaneously
Preferred Qualifications
- Experience selling security systems, IT solutions, SaaS platforms, or integrated technology solutions
- Familiarity with correctional standards, compliance requirements, and public‑sector funding processes
- Background working with state and local government agencies
- Bachelor’s degree in Business, Criminal Justice, Information Technology, or related field
Key Competencies
- Consultative, solution‑based selling
- Strategic account management
- Technical aptitude and fast learning capability
- Professional discretion and integrity
- Self‑motivation and time management
Career Advancement
After excelling in the role of Healthcare Solutions Consultant – Hospitals/Major Networks the next step in your career growth is becoming a Senior Healthcare Solutions Consultant and a “Major Account Manager”. To be considered for this promotion by Management, individuals must have a proven track record of meeting their quota as a “Healthcare Solutions Consultant” for a minimum of one year. Furthermore, they must have a robust pipeline established containing a minimum of (3) and a maximum of (5) Client Accounts responsible for a minimum of $1M GP, and 500K RMR to handle the increased quota requirements of the “Major Account Manager” position.