Head of Workplace Operations (m/f/d)

As Head of Workplace Operations (m/f/d), you own the on-the-ground experience of our sites, from the moment someone walks through the front door to the way the building runs behind the scenes. You lead 2 teams at our German HQ: Front Desk & Hospitality and Facility Management. Furthermore you carry responsibility across multiple sites. Beyond your own locations, you give guidance and "handrails" to national and international subsidiaries, so that all sites share a consistent image and common standards. You report to the Director People & Talent, and work in close collaboration with the internal global Real Estate Expansion team to turn group-wide standards into reliable execution everywhere Agile Robots operates.

Your Responsibilities

Lead the team

• Lead, coach and develop the Front Desk & Hospitality and Facility Management Team Leads and their teams (approx. 13 people combined)
• Build out the team as the function grows across sites
• Be the first point of escalation for workplace incidents and operational issues

Oversee Front Desk & Hospitality

• Set standards and quality expectations for reception, guest services, catering, amenities, and travel bookings
• Ensure consistent delivery across 7+ German sites

Oversee Facility Management

• Own accountability for safety & emergency management, office infrastructure, sustainability & energy management, car fleet, company apartments, maintenance & repairs, move managament, and vendor relationships
• Ensure consistent standards and quality across 7+ German sites

Lead across multiple sites

• Take operational responsibility for workplace services across 7+ sites in Germany from offices to R&D Labs and production sites
• Give guidance and "handrails" to national and international subsidiaries, so that front desk, facility and workplace services follow a consistent image and shared standards group-wide
• Act as the standards and quality reference point that subsidiary teams can turn to for workplace and facility topics

Partner across the organization

• Work hand in hand with the Real Estate Expansion Team to translate global Real Estate strategy and expansion decisions into consistent execution across sites and subsidiaries.
• Work with People & Talent on workplace-related aspects of the employee experience.

Your Profile

• Min. 3 years of experience in managing Team Leads or managers (not individual contributors)
• Min. 7 years of experience in facility and office management
• Experience setting or rolling out standards, guidelines or governance frameworks across a multi-site or multi-entity organization
• Experience with vendor management and budget or cost control
• English and German working proficiency
• Willingness to travel to other sites and subsidiaries (currently mostly within southern Bavaria); in this context driver’s license
• Comfortable operating in a fast-growing, international robotics and technology environment
• A hands-on, service-oriented mindset paired with structured, process-driven execution

What we offer

• A dynamic high-tech company, combined with financial soundness and world-class investors.
• Join an interdisciplinary, international team with 60+ different nationalities in a collaborative work environment.
• Lots of development opportunities as we continue to grow.
• Challenging tasks and impactful projects alongside experts that enable professional and personal growth.
• Corporate Benefits Program covering health, mobility, and learning for 100€ net per month.
• Modern office facilities with a rooftop terrace overlooking Munich, free drinks & fruits, and regular company events contribute to a good working environment

About us

Agile Robots is a leading provider of AI-powered robotics solutions. By combining artificial intelligence and robotics, the company makes industries smarter, more flexible, and more efficient.

Founded in Munich in 2018 by renowned robotics researchers from the German Aerospace Center (DLR), Agile Robots has experienced rapid global growth. Today, more than 3,500 highly skilled robotics and AI enthusiasts are employed worldwide. The company has one of the largest research and development teams in the AI and robotics industry.

Agile Robots has built a unique portfolio; together with the subsidiaries BÄR Automation, Franka Robotics, idealworks, and Krause Automation, the company covers all areas of AI-driven robotics.

Find out more at: https://www.agile-robots.com/en/