About the role
Are you passionate about renewable energy?
Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!
Please note that for this role a C2 proficiency in German, Italian or French is required. This is a full-time, on-site position based in Berlin or Augsburg.
What You’ll Do
- Vertical Owner (Heat Pumps or Installation or other product parts): You will relentlessly improve the product experience by working with customers to identify bottlenecks, refine the fit, and personally onboard them into a world-class workflow.
- Onboard customers: Act as a trusted product expert and business partner, empower them to implement Reonic and your vertical in the most efficient way.
- Drive Revenue & NRR: Move the needle. Identify expansion opportunities, prevent churn, and ensure Reonic is indispensable to our customers.
- Partner cross-functionally: Collaborate with Support, Product, and Engineering to accelerate adoption, drive usage, and identify market opportunities.
- Execute Strategic Projects: Lead high-impact initiatives that directly scale our installer network and market share.
What Makes You a Great Fit
- Resilient, driven, and passionate about helping customers realize long-term value - you thrive on a challenge.
- Love to interact with customers and help them grow.
- Experience in B2B account management, with a strong emphasis for customer facing interactions.
- Experience in high growth start up environment.
- Excellent communication abilities in German/French/Italian and English.
- Plus Technical background e.g. (industrial-) engineering, or top tier business school degree.
Why Join Us?
- Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers.
- A vibrant, collaborative office culture where great ideas happen face-to-face - we're a full in-person team (5 days/week) in a beautiful Augsburg office.
- Enjoy opportunities for personal and professional growth.
- Embrace the freedom to innovate and make quick changes in a dynamic team.
- Perks include gym membership, coffee, regular team events, MacBook and more.
- Receive competitive pay.
Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back - we value talent and passion above all.
About Reonic
At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we’re growing fast - and we need YOU to help us accommodate our new and existing customers.