Customer success jobs in Germany

• I

  Collections Agent (m/w/d)

  4 months ago

  iwoca · Berlin, Germany +1

  Full-timeEntry level€34K – €46K a yearCustomer success & support

  We are seeking an experienced Collections Specialist who will be required to work within a fast-paced, customer focused environment, providing great customer service while maintaining the team’s excellent track record.

• I

  Collections Specialist

  4 months ago

  iwoca · Frankfurt, Hessen, Germany +1

  HybridFull-timeEntry level€34K – €46K a yearCustomer success & support

  We are seeking an experienced Collections Specialist who will be required to work within a fast-paced, customer focused environment, providing great customer service while maintaining the team’s excellent track record.

• EB

  Manager, Field Applications - EMEA

  4 months ago

  Element Biosciences · EMEA +1

  RemoteFull-timeManagerCustomer success & support

  Frequently traveling to customer sites is required; Troubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software, and instruments; Supporting commercial team and customers in their technical applications and providing…

• A

  Associate (m/w/d), Client Service, Polish Speaker, 2027

  4 months ago

  AlphaSights · Hamburg, Germany

  Full-timeEntry levelFrom €63.3K a yearCustomer success & support

  Owning end-to-end client-expert communications, spending a significant part of your day on the phone screening and negotiating with relevant experts to position the best possible matches for your clients’ requests.; Leveraging AI-powered sourcing tools to map complex industry…

• M

  Customer Experience Associate (f/m/d)

  4 months ago

  Moss · Berlin, Germany

  HybridFull-timeEntry levelFrom €220.00 an hourCustomer success & support

  At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.

• M

  Customer Support Associate (f/m/d)

  4 months ago

  Moss · Berlin, Germany

  HybridFull-timeEntry levelFrom €220.00 an hourCustomer success & support

  At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.

• A

  Customer Success Manager (m/f/d)

  5 months ago

  A11 · Berlin, Germany

  Customer success & support

  As a key growth accelerator, A11 partners with Europe’s most ambitious startups and scaleups, corporates, and SMBs to connect them with top-tier talent ready to make an impact.

• KG

  Strategic Customer Success Manager (all genders)

  5 months ago

  Klim GmbH · Berlin, Germany

  HybridFull-timeMid levelCustomer success & support

  Serve as the primary point of contact and strategic partner for key enterprise customers; Build strong relationships with stakeholders across sustainability, procurement, sourcing, operations, and leadership teams; Understand customer goals, challenges, and organizational…

• A

  Associate (m/w/d), Client Service, German Speaker, 2027

  5 months ago

  AlphaSights · Hamburg, Germany

  Full-timeEntry levelFrom €63.3K a yearCustomer success & support

  Owning end-to-end client-expert communications, spending a significant part of your day on the phone screening and negotiating with relevant experts to position the best possible matches for your clients’ requests.; Leveraging AI-powered sourcing tools to map complex industry…

• D

  Enterprise Customer Success Manager (m/f/d)

  5 months ago

  DataGuard · Munich, Bavaria, Germany +1

  HybridFull-timeCustomer success & support

  Are you eager to be the strategic partner driving exceptional value for corporate accounts while building lasting relationships with top-level executives? Can you see yourself steering complex, multinational initiatives with precision, all while showcasing the measurable impact…

• TB

  Associate, Client Services (m/f/d) - 2027 Start

  6 months ago

  Third Bridge · Munich, Germany

  RemoteFull-timeEntry levelFrom €62K a yearCustomer success & support

  Why Join Us?

• M

  Customer Operations Associate (f/m/d)

  6 months ago

  Moss · Berlin, Germany

  HybridFull-timeEntry levelFrom €220.00 an hourCustomer success & support

  At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.

• AM

  (Senior) Customer Support Manager (all genders)

  6 months ago

  Avelios Medical · Munich, Bavaria, Germany

  On-siteFull-timeManagerCustomer success & support

  As a (Senior) Customer Support Manager (all genders) you ensure stable operations of our hospital software by resolving complex support requests and incidents. You collaborate closely with Engineering & Product and provide reliable support especially in critical clinical…

• NR

  Service Desk / Technical Support (human)

  6 months ago

  Neura Robotics · Riederich, Baden-Wurttemberg, Germany

  On-siteFull-timeCustomer success & support

  Handling service requests: You receive partner inquiries in our Jira system and perform the initial analysis in a precise and traceable manner.; Understanding issues: You identify and categorize technical issues related to our robotic products and assess their urgency and…

• AA

  Customer Support Specialist

  6 months ago

  Air Apps · Berlin, Berlin Metropolitain Area, Germany

  RemoteFull-timeMid level€18K – €25K a yearCustomer success & support

  As a Customer Support Specialist, you will act as the voice of Air Apps for our global customer base, ensuring a high-quality and consistent user experience across our iOS applications. This role sits at the intersection of customer experience, product feedback, and operational…

• O

  Partner Engagement Manager, U.S. European Command

  6 months ago

  Onebrief · Stuttgart, Baden-Württemberg, Germany

  On-siteFull-timeExecutive$150K – $180K a yearCustomer success & support

  As a Partner Engagement Manager at Onebrief, you're the customer's trusted technical partner. You serve as the subject-matter expert, maintaining power-user-level fluency in the platform. You stay current on product updates, translating new releases into practical impact for…

• L

  AI Transformation Manager - m/f/d

  6 months ago

  Langdock · Berlin, Germany

  On-siteFull-timeSenior€90K – €150K a yearCustomer success & support

  AI is the biggest transformation of our lifetime. Most companies know they need to move. Few know how. This is where you come in.

• S

  Robotics Support Lead

  7 months ago

  Sereact · Stuttgart, Baden-Württemberg, Germany

  HybridFull-timeLead / staffCustomer success & support

  As a Robotics Support Lead, you will be responsible for leading and scaling our global technical support operations for AI-powered robotic systems. This role combines hands-on technical expertise with team leadership, ensuring that customer issues are resolved efficiently while…

• V

  Customer Service Representative (German-speaking)

  7 months ago

  Via · Germany

  RemoteFull-timeFrom €15.40 an hourCustomer success & support

  Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into…

• D

  Customer Success Manager (m/f/d)

  7 months ago

  DataGuard · Munich, Bavaria, Germany +1

  HybridFull-timeCustomer success & support

  Are you ready to excite customers and create real value? Do you love building close relationships and ensuring that customers make the most of our product's full potential? Do you want to promote long-term satisfaction and success? Then join the team and make a difference!

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.