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Customer success jobs in Germany
3 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
1–3 of 3 jobs
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Support Analyst (German Speaking)
2 weeks agoHawk · Munich, Bavaria, Germany +1
HybridFull-timeMid levelCustomer success & supportProvide timely, high-quality support for customers via our ticketing system, assisting with rule configuration, user management, workflow optimization, and integrations.; Troubleshoot rule behaviour and configuration issues and investigate why alerts trigger (or don’t) and…
Implementation Specialist
4 weeks agoHawk · Munich, Bavaria, Germany +1
HybridFull-timeCustomer success & supportRequirements and needs assessment: gather and analyse the customer's AML, fraud and screening requirements and advise on best-practice configuration.; Configuration: translate policies, screening algorithms, regulatory requirements and risk factors into Hawk's setup, covering…
Head of Customer - DACH
2 months agoHawk · Munich, Bavaria, Germany +1
HybridFull-timeDirectorCustomer success & supportOwn the regional commercial outcome: drive GRR and NRR across your portfolio of Customer Value Partner-managed accounts, and report on it with the same rigor you'd expect from your own team.; Contribute to Hawk's customer operating model, the delivery methodology, systems, and…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.