About the role
About the Team
OpenAI’s Consumer Verticals team builds experiences that make ChatGPT more useful in the areas that matter to people every day: health, personal finance, education and learning, and travel.
We bring together advanced AI capabilities, personal context, and thoughtful product design to help people understand complex information, explore options, and make progress toward their goals. Our work spans four areas:
- Consumer Health: Helping people understand health information, prepare for appointments, and navigate their health with more context and confidence.
- Personal Finances: Helping people connect their financial accounts, understand their financial picture, and explore questions grounded in their own financial context.
- Education and Learning: Helping people understand concepts, practice skills, and build knowledge over time through engaging, interactive learning experiences.
- Travel: Exploring new ways for AI to help people discover destinations, evaluate options, and plan trips around their preferences and needs.
We work closely with product, design, research, safety, privacy, and other ChatGPT teams to turn emerging AI capabilities into useful consumer experiences, with a high bar for quality, reliability, and user trust.
About the Role
We’re looking for product-minded software engineers to build the next generation of consumer experiences in ChatGPT across these verticals.
You will own products and features end-to-end, from early exploration and prototypes through polished experiences used by millions of people. We welcome engineers with depth in mobile, frontend, or full-stack development who combine strong technical skills with product judgment and a high bar for craft.
This role is ideal for engineers who enjoy shaping new product areas, making complex information intuitive, and moving quickly from idea to launch. Prior experience in AI or any of these domains is not required.
In this role, you will
- Build consumer experiences across ChatGPT’s mobile, web, and full-stack surfaces.
- Own features from early prototypes through launch and iteration.
- Partner with product, design, and research to turn AI capabilities into intuitive, personalized products.
- Build reliable interfaces, services, and integrations with privacy, safety, and user trust at their core.
- Improve quality, performance, and usability through experimentation and user feedback.
You might thrive in this role if you
- Have 10+ years of software engineering experience, with depth in full-stack development.
- Have shipped consumer products at scale
- Bring strong product judgment and a high bar for craft.
- Enjoy shaping product direction and owning ambiguous problems from idea to production.
- Move quickly while making thoughtful tradeoffs around quality, reliability, and user trust.
- Are excited to apply AI to personal finances, consumer health, learning and education, or travel.
Bonus if you have
- Experience with AI-powered applications, conversational interfaces, or multimodal products.
- Experience building personalized experiences, data visualizations, or integrations with external services.
- Experience with privacy-sensitive products, secure data flows, permissions, or user consent.
- Experience in personal finance, consumer health, education, travel, or a related consumer product area.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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