About the role
Forward Deployed Engineer
Nango (YC W23) connects AI agents to the 1,000+ systems where work happens, providing a critical connectivity layer for the AI stack.
Nango serves 700+ paying customers, including ServiceNow and Replit. We’re a YC-backed team of 20 from AWS, GitHub, Okta, Snyk, and other leading tech companies.
We are hiring a Forward Deployed Engineer to help customers build with Nango and turn their needs into better products. This is a full-stack engineering role with heavy customer interaction. Expect frequent customer calls, Slack conversations, and pairing sessions alongside hands-on coding. Excellent communication and customer-facing skills are essential.
What You’ll Do
- Work directly with customers from technical evaluations to production & beyond.
- Lead customer calls, pairing sessions, and technical deep dives.
- Build integrations and resolve complex implementation and platform issues.
- Ship full-stack product improvements, from design through deployment.
- Keep customers informed with clear updates, expectations, and next steps.
- Shape the roadmap with what you learn from customers.
Who You Are
- You communicate exceptionally well in English, on calls and in writing.
- You build customer trust, listen carefully, and explain technical tradeoffs clearly.
- You enjoy frequent customer interaction and helping developers succeed.
- You have 5+ years of full-stack engineering experience.
- You translate customer needs into thoughtful, lasting product solutions.
- You are comfortable debugging APIs, integrations, and production systems.
- You manage multiple customer priorities and follow through reliably.
- Experience with developer tools or customer-facing engineering is a plus.
Location
This is a remote role open to candidates based in North America & Europe