About the role
This position will responsible for managing a team to achieve a target includes attendance, success rate, and MFP in Underwriting & Validation Circle Team for Tunaiku.
Responsibilities
- Responsible for document assignment
- Responsible to create daily, weekly and monthly report
- Responsible to ensure the availability of CE working stuffs includes devices, uniforms and guarantee items
- Maintain good relationship with customer and able to handle complain
- Coordinate with the team and leader to achieve target
Requirements
- Minimum Bachelor's degree (S1) from a reputable university.
- Previous experience as a Team Leader, Supervisor, Coordinator, or other team leadership role will be an advantage.
- Proficient in Microsoft Excel and/or Google Sheets.
- Experienced in preparing and analyzing daily, weekly, and monthly reports.
- Strong understanding of numbers, targets, KPIs, and team performance metrics.
- Good analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Willing to conduct field visits as part of operational monitoring.
- Placement: Surabaya