About the role
About ECC
Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.
Work Schedule
Spring, Summer and Fall hours available. Students must be available on Wednesdays from 3-6 pm for campus tours. However, we will also have available work from the hours of 8 am to 7 pm from M-Th and 8 am - 4 pm on Fridays except during summer hours.
Rate of Pay
$15.00
FLSA Status
Non-Exempt
Grant Funded
Yes
Job Summary
The purpose of this position is to assist the Recruitment and Outreach Services area, a unit of the Admissions and Recruitment office, with event promotion, campus tours, greeting students, and answering phones and providing general office support.
Required Knowledge, Skills & Abilities
- Completed at least one semester of classes (at least 6 semester hours) at ECC
- Excellent customer service and communication skills
- Proficient with technology, including typing, MS Office, and basic computer functions
Desired Knowledge, Skills & Abilities
- Previous customer service experience
- Excellent knowledge of MS Office and technology
- Familiarity with ECC’s campus and the enrollment process, or ability to learn these skills quickly
Essential Duties
- Assist recruitment with event staffing and promotion
- Give campus tours
- Answer phones and make calls
- General office support
- Reception desk coverage
Other Duties
Other duties as assigned that are related to the job description
Physical Demands
Sedentary (up to 10 lbs occasionally, sitting most of the time)
Visual Acuity
Close visual acuity (e.g. computer, assembly)
Work Environment
Moderate noise
Environmental Conditions
Typical office or administrative
Equal Employment Opportunity Statement
Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.
In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.