About the role
The Opportunity
Bring your professionalism, energy and organisational strength to one of ISS’s high‑profile client workplaces in Brisbane. We are seeking a proactive and tech‑confident Workplace Facilities Assistant to support the smooth day‑to‑day operation of our client’s office and deliver an exceptional workplace experience for employees, visitors and senior executives.
This role combines reception support, workplace presentation, facilities coordination, AV and meeting room support, and event assistance — perfect for someone who enjoys variety, takes pride in creating a polished environment, and thrives in a corporate setting.
We are seeking a reliable and customer‑focused Workplace Facilities Assistant to support day‑to‑day office operations across a professional corporate environment. This role is part of a high‑performing Workplace team and is responsible for ensuring the office remains safe, presentable, and well‑supported for employees, visitors, and stakeholders.
Role Responsibilities
- Office operations — Resolve daily workplace issues and escalate where appropriate.
- Workplace presentation — Maintain cleanliness across office, kitchen, and shared spaces.
- Supplies management — Order, restock, and monitor consumables and office supplies.
- Meeting & event support — Set up rooms, move furniture, organise catering, and maintain room tidiness.
- Reception coverage — Provide front‑of‑house support including calls, visitor management, and courier handling.
- Vendor coordination — Liaise with building management and external service providers.
- Safety & emergency roles — Act as First Aid Officer and Evacuation Warden.
- AV support — Assist with basic meeting room technology and troubleshooting.
- Perform additional duties as directed by the Workplace Facilities Manager.
About You
- Experience in a corporate or professional environment
- Strong organisational skills and a proactive work ethic
- Professional presentation and communication skills
- Customer‑service mindset with the ability to build strong relationships
- Proficiency in Microsoft Office
- General knowledge of IT systems and workplace technologies and AV Troubleshooting
- Ability to prioritise tasks and manage time effectively
- Physically capable of performing manual tasks (e.g., furniture movement)
Leadership & Culture Alignment
We seek individuals who demonstrate:
- Curiosity — A willingness to learn, innovate, and explore better ways of working
- Accountability — Ownership of outcomes and commitment to service excellence
- Collaboration — Engagement with diverse perspectives and contribution to a positive team culture
- Human‑centric thinking — Empathy, adaptability, and a focus on people‑first service delivery
How to Apply:
Click on the 'apply' link and complete the online application.
Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.
Learn more about ISS in Australia and New Zealand on our website.
Please note: No agency applications are accepted