About the role
Join Our Legendary Journey – Mandarin Oriental, Rome
At Mandarin Oriental, we turn moments into memories.
Mandarin Oriental, Rome will bring the Group's legendary service, exceptional hospitality, and timeless luxury to one of the world's most iconic destinations. Set in the heart of the Eternal City, the hotel will combine Mandarin Oriental's renowned approach to luxury with Rome's rich cultural heritage, creating an extraordinary experience for both international travelers and local residents.
The property will offer an elegant collection of guestrooms and suites, thoughtfully designed to reflect the character, history, and beauty of Rome while delivering the comfort, craftsmanship, and sense of place synonymous with Mandarin Oriental.
Guests will enjoy an exceptional range of facilities, including:
- A curated collection of restaurants and bars
- Signature wellness and spa experiences
- Elegant event and social spaces
- Exceptional dining and lifestyle offerings
- Bespoke guest experiences inspired by Rome's art, culture, and history
Designed to become one of the city's premier luxury hospitality destinations, Mandarin Oriental, Rome will deliver an unparalleled guest experience rooted in craftsmanship, wellbeing, and authentic service.
Your Career, Elevated
We are seeking passionate individuals who share our dedication to delighting guests and delivering legendary service. As part of our pre-opening team, you will have the unique opportunity to help shape the future of luxury hospitality in Rome while bringing the Mandarin Oriental experience to life in one of the world's most celebrated cities.
What We Value
- A genuine commitment to excellence and personalized service
- Strong communication skills; proficiency in English and Italian preferred (additional languages are a plus)
- Previous experience in luxury hospitality is an advantage, but a passion for creating exceptional guest experiences is essential
- A collaborative mindset and a desire to contribute to a successful pre-opening journey
Why Mandarin Oriental?
- Be part of a globally celebrated luxury hospitality brand with a legacy of excellence
- Join a culture built on respect, collaboration, and continuous learning
- Benefit from world-class training and development opportunities
- Explore long-term career growth and international mobility across our global portfolio
- Play a key role in launching one of Mandarin Oriental's most exciting new destinations
Are You Ready to Craft Unforgettable Moments?
Submit your Expression of Interest today and take the first step toward an extraordinary career with Mandarin Oriental, Rome.
Please Note
- Only shortlisted candidates who meet the requirements of specific roles will be contacted
- Response timelines may differ from standard recruitment processes due to application volumes and pre-opening planning activities
- Roles may become available at different stages throughout the pre-opening journey
- Applications will be reviewed against both current and future operational requirements
We look forward to welcoming talented and passionate colleagues who are ready to be part of the exciting journey of bringing Mandarin Oriental, Rome to life.