About the role
About Us
At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.
As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized but predictive and dynamic.
Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behaviors that bring our mission and vision to life, every day, in every interaction.
As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.
Learn more at Sitecore.com
What You Will Do
- Manage daily administrative tasks for the Chief Marketing Officer and Chief Human Resources Officer, including scheduling, travel, meeting prep, and presentation support.
- Serve as a trusted advisor, offering insight and perspective to support decision-making.
- Proactively identify risks and opportunities, recommending solutions.
- Navigate complex dynamics with emotional intelligence to foster alignment.
- Boost leadership team productivity by setting agendas, tracking priorities, and ensuring follow-through.
- Facilitate leadership meetings, ensuring focused discussions and clear action items.
- Monitor team commitments and deadlines to drive accountability.
- Translate strategic goals into actionable plans and ensure smooth execution.
- Collaborate cross-functionally to resolve gaps and clarify dependencies.
- Manage internal and external communications, ensuring consistency and alignment.
- Build trusted relationships across leadership, board members, partners, and stakeholders.
- Represent the CMO with professionalism, balancing approachability and discretion.
- Occasional travel required
- Other duties as assigned
What You Need to Succeed
- 7+ years in an Executive Assistant, Chief of Staff, or senior operational support role, preferably within a fast-paced and dynamic environment
- You will be a great fit on our team if you are personable, have a sense of humor, and a positive attitude – glass half full.
- Adept at being a gatekeeper as well as a gateway for CMO – always keeping one step ahead – see around corners
- Exceptional emotional intelligence (EQ), with the ability to read people, situations, and organizational dynamics quickly
- Strong business acumen and the confidence to ask strategic questions, challenge assumptions, and provide thoughtful insights.
- Proven track record of managing executive priorities, agendas, and follow-through in high-stakes environments.
- Outstanding communication skills (written, verbal, and interpersonal) with the ability to influence and align stakeholders
- Highly organized and detail-oriented, with the ability to juggle multiple priorities and deadlines with discretion and calm.
- Trusted confidant with high integrity, sound judgment, and discretion in handling sensitive information.
- Expert on meeting technology, Microsoft Office, balanced skills across Word, Excel, and PowerPoint. Working knowledge of AI tools a plus.
- Superior time management and organizational skills
Equal Opportunities at Sitecore
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
How We Hire
At Sitecore, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centers around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.